Getting the error, Error occurred while retrieving records when operating the system, where to see the exact error for this, and sure that server is compatible.
Hey
There are two logs that you can look into
- suitecrm.log
it’s located in public/legacy/suitecrm.log or if you are using v8.8 or above it’s in logs/legacy/suitecrm.log - prod.log
it is located in logs/prod/prod.log
look for fatal or error logs in these files