I am encountering an issue with the PDF generation feature in my SuiteCRM instance. Every time I click the “Create PDF” button, I receive a 500 error. This is preventing the proper creation of documents.
I have tried the following steps without success:
- Checking file and directory permissions related to the PDF generation function.
- Reviewing the error logs for SuiteCRM and the server, but I couldn’t find any specific details regarding the error.
- Restarting both SuiteCRM services and the server, but the issue persists.
I would appreciate your assistance in identifying the cause of this issue and helping to resolve it.
Best regards,