.env file is missing

📦 Install & Upgrade Help
1

I have carefully followed the instructions on

and get

[Thu Jul 07 21:31:55.099453 2022] [php:error] [pid 116297] [client 64.105.53.199:39900] PHP Fatal error: Uncaught Symfony\Component\Dotenv\Exception\PathException: Unable to read the “/home/suite/public_html/.env” environment file. in /home/suite/public_html/vendor/symfony/dotenv/Dotenv.php:565\nStack trace:\n#0 /home/suite/public_html/vendor/symfony/dotenv/Dotenv.php(92): Symfony\Component\Dotenv\Dotenv->doLoad()\n#1 /home/suite/public_html/vendor/symfony/dotenv/Dotenv.php(114): Symfony\Component\Dotenv\Dotenv->load()\n#2 /home/suite/public_html/config/bootstrap.php(47): Symfony\Component\Dotenv\Dotenv->loadEnv()\n#3 /home/suite/public_html/public/index.php(7): require(’…’)\n#4 {main}\n thrown in /home/suite/public_html/vendor/symfony/dotenv/Dotenv.php on line 565

in my error_log file,

I have double-checked everything. I noticed that no .env (or it’s variants) exist within the zip file.

I am assuming I have missed something simple.

Any ideas??

Cheers!!

2

More info:

Used the zip file to install.

Ubuntu 22.04
MySQL 8.0.29
PHP 8.1
All PHP requirements seem to be installed.
All are fully updated.

The access log has

64.105.53.199 - - [08/Jul/2022:15:12:54 -0400] “GET / HTTP/1.1” 500 185 “-” “Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Firefox/102.0”

I installed per instructions and get a blank page. I have poked around the forums quite a bit for an answer and found nothing that would help.

I focused on file permissions and all seem correct.

I deleted the Apache virtual server and reinstalled twice with the same results.

When and how are the .env files created or should they have existed in the zip file?

I am stuck and plumb out of ideas. If I cannot crack this nut I have no choice but to move on.

Cheers!!

3

I’d start by trying a supported PHP version

5

I had the same problem.

As this is the first page google directs me to, in case other people have the same issue then the cause was I unzipped the file without specifying a subfolder. Then I created a new folder and moved the contents into it.

Of course I didn’t realise there were hidden files created during the zip so those files did not get moved.

The easiest resolution is to unzip again
unzip -d suitecrm SuiteCRM-8.8.1.zip

Or find the hidden files and move them over by hand.

1 Like
6

Yeah, SuiteCRM codebase has the hidden files which are very important it to run successfully.

Glad that you figured it out quickly!