We are getting below error while giving reply to email.
Tue Jan 3 12:30:15 2023 [SECURITY] Email Error: Not authorized to use Inbound Account "Test" Tue Jan 3 12:30:15 2023 [SECURITY] User Admin Administrator attempted to send an email using incorrect email account
It is working fine if we send email from Email module with compose option.
find the below steps for reproduce error.
- Open Case detail view
- Open Email subpanel
- Click on subject (it will redirect to email module detail view)
- Select reply option from Action.
We are testing on
Sugar Version 6.5.25 (Build 344)