Email Templates putting HTML escaped chars in Subject line !?

For some reason Email Templates are taking perfectly valid ASCII characters like " (quote) and HTML escaping them – which is not part of the RFC IIRC.

Looks normal in template:

Screen Shot 2020-12-21 at 17.17.45

Then gets broken after selecting the template:

Screen Shot 2020-12-21 at 17.18.43

And junk on delivery:

Screen Shot 2020-12-21 at 17.19.42

I’m just going to remove them for the time being…

-dvd

Hey,

I’m able to replicate this in recent versions of SuiteCRM, it does look as though there is some inconsistency here

It might be worth raising this as an issue on our Github Project, so it can be tracked & resolved as a bug/enhancement: https://github.com/salesagility/SuiteCRM/issues

Thanks for raising this!