We have problems using email templates when sending emails from bulk action in contact list.
In version 7.10.10 (production server) it is possible to load a template but variables are not working.
Installed a new 7.11.4 and here I cant load any templates, the template list pops up but when selecting nothing happens. :whistle:
Is it supposed to work using email templates from bulk action?
Regards
John
Is this what you’re getting when loading templates on 7.11.4?
https://suitecrm.com/suitecrm/forum/suitecrm-7-0-discussion/24698-email-templates-not-loading
Regarding the clean install of 7.11.4
No I don’t get any errors in the log.
The template selector pops up and I can search e-mail templates , when clicking a template the pop-up closes but no confirm message pops up and the template does not load n the e-mail form.
Same problem from Contacts=>Activities=>Compose Email and Contacts list=>Bulk Action=>Email
My other question (7.10.10) was, variables are not working when using email templates.
Is this a known problem?
I have been searching for this bot cant find any answers.
/john
The Compose works fine for me…
Please check also your Browser’s developer console for any Javascript errors when it fails to load the template.
About the variables replacement, I saw some issues about that on Github, but I am unsure if they have already been fixed, or exactly what was the problem…
Ver: 7.11.4
I have checked with debugger console mode but get no response when click to select email template.
The pop-up closes but no console response and nothing in log.
I font others having this bug / problem here https://suitecrm.com/suitecrm/forum/suitecrm-7-0-discussion/24698-email-templates-not-loading#83538
The templates loads in product server version 7.10.10 but stops loading when upgrade copy to 7.11.4
I found one more bug in 7.11.4
If option “Users may send as themselves” the user email address gives error when try to send mail.
I think the problem are bubble >> after the addres. Switching to system address it is only one >
T.ex. (Reply-to: User Name <Test Testsson test@testdomain.com>
It is logged in error log also.
Thanks for support.