Email/PHP import issues- email automation

💬 General Discussion
1

Any ideas anyone? 1.

I am hosting up an suite CRM 7.5 with siteground. Just getting my email set up in the CRM.
My outbound email is working from the CRM- but it is not importing emails from my thunderbird account- although the connection to my inbox is registering as successful.
I have tried two sets of credentials- both tested ‘successfully’ but no email is coming through.
With SSL I used port 993 and my email server name- - without ssl I used port 143 server localhost. I am sending the emails from a gmail account- they are arriving in my thunderbird (which uses the same credentials just fine)- but not in the CRM (my settings are check every five mins- and I have also tried manually checking- still nothing is coming through)- My hosting company assure me PHP-CLI is IMAP enabled… Please advise! if you can…

  1. More generally I am trying to use suite, ultimately, to integrate with mautic- and archive and monitor several different email accounts on different servers (clients outsource email marketing to me)- I currently use toutapp but this will not integrate with suite… is this likely to be problematic given my limited resources in programming? Just getting one inbox into suite is proving difficult- would changing host be helpful? any advice appreciated. thanks!
2

My hosting company were testing the mail and got this and have suggested I reinstall :frowning:

Warning: include(custom/modules/Connectors/connectors/sources/ext/rest/facebook/mapping.php): failed to open stream: No such file or directory in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 47

Warning: include(custom/modules/Connectors/connectors/sources/ext/rest/facebook/mapping.php): failed to open stream: No such file or directory in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 47

Warning: include(): Failed opening ‘custom/modules/Connectors/connectors/sources/ext/rest/facebook/mapping.php’ for inclusion (include_path=’/home/chrysal6/public_html/SuiteCRM-7.5:/home/chrysal6/public_html/SuiteCRM-7.5/include/HTMLPurifier/standalone:/home/chrysal6/public_html/SuiteCRM-7.5/include/…:.:/usr/local/php56/pear’) in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 47

Warning: Illegal string offset ‘beans’ in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 48

Warning: array_key_exists() expects parameter 2 to be array, string given in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 48

Warning: include(custom/modules/Connectors/connectors/sources/ext/rest/twitter/mapping.php): failed to open stream: No such file or directory in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 55

Warning: include(custom/modules/Connectors/connectors/sources/ext/rest/twitter/mapping.php): failed to open stream: No such file or directory in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 55

Warning: include(): Failed opening ‘custom/modules/Connectors/connectors/sources/ext/rest/twitter/mapping.php’ for inclusion (include_path=’/home/chrysal6/public_html/SuiteCRM-7.5:/home/chrysal6/public_html/SuiteCRM-7.5/include/HTMLPurifier/standalone:/home/chrysal6/public_html/SuiteCRM-7.5/include/…:.:/usr/local/php56/pear’) in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 55

Warning: Illegal string offset ‘beans’ in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 56

Warning: array_key_exists() expects parameter 2 to be array, string given in /home/chrysal6/public_html/SuiteCRM-7.5/include/social/hooks.php on line 56

3

For me I was able to resolve the issue by fixing the missing directory.

From the /custom/Modules

Create a symbolic link to the /modules/Connectors by running the command:

ln -s …/…/modules/Connectors Connectors

The errors pointing to the mapping.php are resolved. Not sure if this fixes the email issue, but it did for the social code shown in the errors below.