So after more research any one of the emails works fine to send as long as it is entered in ADMIN -> Email Settings.
If the emails are entered in ADMIN -> Outbound Email only the one in ADMIN -> Email Settings works.
So, unless I’m wrong, something is awry with the SuiteCRM application.
It’s really affecting the usability of the application. My sales team must use the Office365 web client and copy and paste email addresses all day long. The email templates are still not working right and not usable to them at all.
Please, please, I’d be very grateful for some guidance on this.
If it’s going to be fixed in a release, just let me know when. If there is a work around please share it.
John