Email error on server

💬 General Discussion
1

Hello All,

What did i do wrong?

Notice: Undefined index: LBL_WARN_NO_IMAP in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php on line 6081

Notice: Use of undefined constant SORTDATE - assumed ‘SORTDATE’ in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php on line 345

Notice: Use of undefined constant SORTDATE - assumed ‘SORTDATE’ in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php on line 353

Notice: Use of undefined constant SORTDATE - assumed ‘SORTDATE’ in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php on line 390

Fatal error: Uncaught Error: Call to undefined function imap_num_msg() in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php:392 Stack trace: #0 /var/www/html/suitecrm/modules/Emails/include/ListView/ListViewDataEmailsSearchOnIMap.php(119): InboundEmail->checkWithPagination(0, 20, Array, Array, Array) #1 /var/www/html/suitecrm/modules/Emails/include/ListView/ListViewDataEmails.php(756): ListViewDataEmailsSearchOnIMap->search(Object(Email), Array, ‘’, NULL, Object(InboundEmail), Array, Object(Folder), Object(User), ‘’, -1, 20, Array, Array, Array) #2 /var/www/html/suitecrm/modules/Emails/include/ListView/ListViewSmartyEmails.php(119): ListViewDataEmails->getListViewData(Object(Email), ‘’, 0, -1, Array, Array, ‘id’, true, NULL) #3 /var/www/html/suitecrm/include/MVC/View/views/view.list.php(261): ListViewSmartyEmails->setup(Object(Email), ‘include/ListVie…’, ‘’, Array) #4 /var/www/html/suitecrm/include/MVC/View/views/view.list.php(366): ViewList->listViewProcess() #5 /var/www/html/suitecrm/include/MVC/View/SugarV in /var/www/html/suitecrm/modules/InboundEmail/InboundEmail.php on line 392

Working on localhost but display error in staging server.

Please replay.

2

  • you didn’t tell us your SuiteCRM version :slight_smile:

  • you didn’t set up an IMAP module in your PHP

Probably you will need other modules too. The full list I use for Ubuntu 16.04 is like this

PHP 7.0:
apt install zip unzip iotop htop php-mbstring php7.0-mbstring php-gettext php-xml-parser php7.0-zip php7.0-imap php7.0-gd php7.0-curl phpmyadmin php-xdebug

PHP7.2:
apt install zip unzip iotop htop php-mbstring php7.2-mbstring php-gettext php-xml php7.2-zip php7.2-imap php7.2-gd php7.2-curl php-gd phpmyadmin php-xdebug

For other systems it will be something similar.

Remove php-xdebug if you don’t plan to debug.

3

Hello,

I am using crm version SuiteCRM-7.10.7.

php version : 7.0.3

install all module given by you, but not getting any solutions.

Please help me.

4

Did you restart your web server?

You still get the same errors?

Sometimes there is more than one PHP on a single server, and it’s hard to make sure you’re installing in the correct one. You can check this in Admin / Diagnostics, select only phpinfo, download it, unzip it, and see if the modules appear as effectively installed.