I am testing a campaign and the email template I am sending has images stored on a public facing server and all can be viewed fine within the email template on suite
All campaign processes are working the same it’s just when the email is received the images are blank
href missing from img tags in received email from campaign,
all other attributes like height, width, altm, and others persisted.
For data protection reasons I cannot paste the full HTML structure of this email template but can paste an example of the HTML for the affected images (all)
Apologies I was referring to src attribute not href
Is there a reason you’re not using the secure entrypoint method and the ‘attachment’ option within the Email Templates to add images? The issue here is you’re not specifying the full URL, so the client that is viewing the email isn’t going to know where to grab the image.
Looks like the attach image url structure is leaving out the fqdn for some reason. If I prepend the fqdn to teh path the image displays normally. See image for what I mean.
on Webpage the images are working fine.
The get lost in email code. There is no base64 code in the mail and no external link to the download entry point of the crm.
The only workaround which is working for me is to store the pictures on a Webserver an include it from this location.
Hi Will,
When user send the email template from campaign module, in that attachment logo download button showing,can we remove it, if we remove it then how we remove it.
Please help me,
Thanks in advance.