We are using Suite CRM Version 7.10.7 and we are facing the following issue:
We have created an email campaign with a target list, the emails have been queued but they have been sent to the suppression list.
- The email addresses are opt-in and valid
- Several emails have been used without success (new emails that have not been used before)
- A new campaign has been created
- In general, we have followed the instructions of ‘Troubleshooting Suppressed Campaign Emails’
Are we missing anything? How could we overcome this issue?
Thank you in advance for your reply.