email address realtion bean gets updated with deleted

👨‍💻 Development Help
1

We have created app which uses suite api to add or update module’s data.
Manytimes we found that while updating data in existing module using api, email address associated with related field gets marked as deleted.

It creates so many issue in our live system.
would you please check and let us know how to prevent this email updation.

Thanks,

2

Which version of SuiteCRM?

And which version of the API? Version 4.1? Or v8?

Can you provide a code snippet that generates this issue?

Thanks

3

we are using SugarCRM’s v4 API …

Suitecrm version is 7.7.9

4

That API is old and stable, and is extensively used by many people who never complained…

You might have some bug in your code. But if you don’t share your code it is hard to help…

And even if you do, I don’t know much about the API, you’d have to hope someone else comes in and helps you. Sorry.