E-mail templates, embed video help

Hi,
I’m trying to send create a email template with video embedded. I press on a button to embed in email template and everything seems to work fine, I give it a link to youtube url and it shows me a preview of how it should look like and I can even play it from detail view.

Problem comes when the email is sent out. In mail received I don’t see any hint of there ever being a video.
Side-note: Images from urls show fine.
Suitecrm version is 7.11.5
And php is 7.1

1 Like

did you solve the problem?
I’m struggling with it

From what I remember we didn’t solve it. We had to settle for either sending the video just as an attachment or upload video to youtube and leave url in line.