E-Mail fields do not populate

Hi Guys,

I have set up e-mail templates for my clients with just the contacts first name. Each time I send out a test e-mail they always work perfectly.

Each time I send out to up to 200 contacts, the fields always fail to populate.

Has anyone experienced this before? Hoping there’s an easy fix.

Kind regards,

Dave

Are you using campaigns?

No. I just created the email template, selected a bunch of contacts, chose email, opened the email template and then hit send. Always worked cheerfully when just sending to a couple of test contacts.

Thanks for your response.