Dynamic Dropdown on Previous Cases

[brucemcIntyre]

@jc.vasquez
There is already have been a discussion on dynamic dropdown creation in detail. I am quite sure that this discussion will solve your issue. If that’s not the case then feel free to contact me again.

Dynamic Dropdown Creation

To create a working Dynamic Dropdown you have to follow some simple steps: Create the Master dropdown Go to Admin->Dropdown Editor Create a new dropdown and call it global_regions_list Label: Global regions Add the fields Key: APAC - Label: APAC Key: NAM - Label NAM Key: SAM - Label: SAM etc… Save Create the Slave dropdown Go to Admin->Dropdown Editor Create a new dropdown and call it regional_countries_list Label: Regional Countries Add the fields for NAM: Key: NAM_US - Label:…