Dropdown editor issue


I have issue edit dropdowns. In dropdown editor i cant create or edit any list.

I tried the Quick Repair and Rebuld function, but it doesnt help me :frowning:

Problem is in Save button, if i am pushing it, it doesnt work :frowning: but cancel button works :smiley:

Do you have some suggestions ? how can i solve this problem/issue ?


Check your file permissions.


Thanks for your help

I tried many ways on sugar formum or on internet fix this issue, but it helps me not :frowning:

I will be watiting for new upade of SuiteCRM to version 7.2 and maybe after update it will be fine :frowning:

I must enter this dropdown fields manualy via coding


Most of the times this problem is due to file permissions.

If you are on a Linux server you must issue the following commads:

sudo chown -R owner:group .
( Where the owner/group values are the user for your web server. )

sudo chmod -R 755 ,

sudo chmod -R 775 cache custom modules themes data upload config_override.php

Then you must edit config.php and look for file_permissions and:
set user and group with the correct values
set dir_mode to 1533
set_file_mode to 493

‘default_permissions’ =>
array (
‘dir_mode’ => 1533, // this is the decimal value for 2755
‘file_mode’ => 493, // this is the decimal value for 755
‘user’ => ‘yourserveruser’,
‘group’ => ‘yourservergroup’,
( Where the yourserveruser/yourservergroup values are the user for your web server. )

Then edit include/utils.php and look for default_permissions (there are two instances in the file) and replace with the above code chunk (in utils.php user is erroneously referred to as chown and group is erroneously referred to as chgroup, so just replace the piece of code

Here is solution :slight_smile:

i tried many ways to fix it :smiley:

But today i found the best way, how add or edit dropdowns. It is nessery disable SecurityGroups - Full Edition extension and after you can add or edit dropdowns, + after it, when i added or changed dropdows, i enabled the SecurityGroups - Full Edition. But attention !!! First what you need done: Quick Rebuld and Repair, after Rebuilt Roles and all thinks on page working perfect :smiley: :smiley: But you still cant edit or add dropdowns :frowning: but if you want it :smiley: you disable SecurityGroup Full Edition 6.1.18 and repeat all what i wrote.

Sorry for my english :slight_smile:

I have SuiteCRM 7.1.4

Miky :slight_smile: