Double subpanel

đź’¬ General Discussion
1

Hello,

I would like to ask for support. During customization of my SuiteCRM I found that in one module are now visible two doubled subpanels. One is the default contacts module subpanel, second is custom builded module. Could you help me how can I get rid of one copy of each subpanel, because I cant see the option to hide or solve this in studio.

thank you.

2

  1. What is your version of SuiteCRM?

  2. Have you tried several Repairs from Admin / Repair to see if it gets solved?

  3. What sorts of customizations did you do to get to this point? Studio only, or did you also edit PHP files? Which ones?

3

Hello,

  1. Version 7.10.9 , Sugar Version 6.5.25 (Build 344)

  2. I tried several rebuilds and repairs.

  3. So far all customizations were done only in studio, no code changes. Only Building module is created as new module but also in studio.

4

And those 2 Contacts subpanels, for example, are they really two subpanels for the default module called Contacts? Or are they one default module called Contacts, and a new custom module you created, also called Contacts?

You should be able to solve this from Studio / Customers / Relationships or Studio / Contacts / Relationships. The changes you make there affect the subpanels.

5

Thank you,

it was my mistake, I really overlook doubled relationship between those two modules. So after delete of second relationship only one subpanel was visible. So I thought problem solved…
But second issue appeared. Even when I have visible default relationship many to many between Customer and Contact module. I can see subpanel only in Contact module. So I try to add second completely similar relationship (stupid idea…). And now in Customers two similar subpanels appeared again and unfortunately now the relation which I added behave like default and cant be deleted, so I have two many to many relations. No repairs and rebuild helped. Is there any way to manualy in code remove this relation and make sure that default will make visible subpanel in both modules?

thank you

6

Are you sure you can’t delete accounts_contacts_1? That is a custom relationship, it should be deletable.

You don’t multiply the relationships just because you need an extra subpanel - relationships are essentially database tables, while subpanels are just views over existing information.

7

From my past experience I should be able to delete relations created by me and they should have star symbol “*” because they were created in studio. But this one was created by me in studio and has no star symbol and no delete button when I go to detail view.

8

Maybe there is a bug here.

Can you please try reproducing this on this live demo (that lets you use Studio)?

https://www.softaculous.com/demos/SuiteCRM

If you confirm it and come up with a simple list of “steps to reproduce” you can open a new issue on GitHub with it.

About helping you solve your problem, are you a developer, or at least are you ok with more technical instructions?