Double call problem in suitecrm

SuiteCRM Forum - English Language SuiteCRM General Discussion
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Good evening! I installed suitecrm on a freepbx server and I created a queue to which I mentioned several extensions, and as a choice of destination I chose this queue in freepbx… to say that when I receive an incoming call I ring 5 extensions at the same time… But I noticed that when I take the call on one of the extensions I have duplicate calls… please how to solve the problem of double call while maintaining calls on several extensions

callDouble
callDouble825×440 44.3 KB

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Name of add-on module?

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I don’t understand please

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The name of the add-on module, showing “My Asterisk Calls”, which you installed on Suite?

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It’s AsteriskIntegration

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Link to the add-on module’s page?

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That’s what you’re talking about " Modules | SuiteCRM Store"

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The link to that module’s download page?

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Asterisk Integration With SuiteCRM | Pricing

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Thanks. Those call logs are being created by the add-on. To contact the add-on dev for support, go to the module page, click Support, then click “Create case” button. They say they would help you with complete setup and implementation free of cost and everything working.

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ok
thank you I’m going to do it