Hi Team,
Recently, I’ve been having quite a lot of difficulty getting in touch with the Store team. In particular, revenue payments are often delayed, and it’s becoming increasingly difficult to get a clear response or update from the team.
I’ve raised this issue several times before, but unfortunately, I haven’t seen much improvement so far.
Is there any better or more direct way for developers/vendors to contact the Store team when there are issues like this? For example, is there a dedicated contact person, support channel, or escalation process that we can use?
I really appreciate the Store and the opportunities it provides, but having a reliable way to communicate with the team—especially regarding payments—is very important for us.
Could you please let me know what would be the best way to reach the appropriate person directly?
Thank you.