I am using suite crm for managing my clients for my IT consulting and service agency. I am a bit confused on when to use project tasks and when to use activities in projects.
No idea but check out the below doc:
Hello Shubham,
eventually, it depends (great consulting answer ).
But here are some ideas:
Projects, milestones and tasks could be looked at with a project mindset.
If you’re doing technical consulting as well, maybe there are some recurring project where you could use templates and pre-define the tasks inside those projects.
The activities, I’d usually like to keep those related to contacts, accounts and leads - due to the time line and the nature of meetings, phone calls - that you’d usually have with a person (not with a project).
In bigger projects, there can be recurring meetings like sprint review, retro, etc. - that would be options to add them to the projects as activities. You’ll have to see whether that fits your and your customers work environments.
Appreciate this response sir Thank You.