On creating a desktop notification and reloading the page. Getting error as below
Error occured while retrieving records
Hello Jose,
there are quite a few threads here in the forums about this issue:
https://community.suitecrm.com/search?q=Error%20occured%20while%20retrieving%20records
and a couple of solutions / approaches to solutions.
That might be obvious but Iād still like to confirm:
- The user you login with, seems to be the admin user and should have permissions to the alert module in the user roles?
You can check for
- PHP version (Compatibility Matrix :: SuiteCRM Documentation)
- permission on your file system
- cleaned the cache?
- tried to change from prod to qa in your .env
maybe something of those will already help?
Thanks for your response
Checked everything and found that url_redirect for Alerts records was wrong.Due to which getting the error on retrieval
how did you correct it?
I was giving url_redirect as http://suitecrm86.localhost/#/contacts/record/70b8d58e-0277-f937-0094-667cc53d5798
but it was giving error then I changed the URL as
http://suitecrm86.localhost/index.php?module=contacts&action=DetailView&record=70b8d58e-0277-f937-0094-667cc53d5798
Then it started working
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