Subject: Deployment Issue with SuiteCRM 7.14 on Ubuntu Server 20.04 - MySQL Connection Problem
Hey All,
I’m encountering a roadblock while attempting to deploy SuiteCRM 7.14 on Ubuntu Server 20.04. Here’s a breakdown of the issue:
-
Installation Progress:
- Successfully reached the point of accessing
myserverip/suitecrm/install.php.
- Successfully reached the point of accessing
-
MySQL Connection Problem:
- Unable to establish a connection to the MySQL server during the installation.
- Tried various configurations including server IP, 127.0.0.1, and localhost.
- Tested with both the root account and a dedicated user account.
-
Specific Errors Encountered:
a.Could not connect to the database. Please refer to suitecrm.log for details (2).- Possible causes: Incorrect database credentials during SuiteCRM installation.
b.
Access denied for user 'suitecrm'@'localhost' to database 'suitecrm'- Possible causes: Insufficient privileges for the MySQL user used in the configuration.
c.
GRANT ALL PRIVILEGES ON *.* TO 'suitecrm'@'localhost' IDENTIFIED BY '********';- Possible causes: Syntax error in the MySQL query during user creation.
-
System Configuration:
- SuiteCRM version: 7.14
- PHP version: 7.4.3-4ubuntu2.19
- MySQL version: 8.0.35
-
Request for Assistance:
- Seeking guidance on resolving the MySQL connection issue during SuiteCRM installation.
- If anyone has encountered a similar problem or has insights into MySQL configurations, your help would be greatly appreciated.
Thanks in advance for your support!
support details: