Database failure while upgrading

Hi.

I’m upgrading my SuiteCRM version 7.11.3 to 7.12.2.

The first step “System Check” - it shows an error on the screen “Database failure. Please refer to suitecrm.log for details.

upgradeWizard.log file has this:

Mon, 03 Jan 2022 05:44:54 +0000 [UpgradeWizard] - Upgrade started. At start.php
Mon, 03 Jan 2022 05:44:54 +0000 [UpgradeWizard] - at unlinkUWTempFiles()
Mon, 03 Jan 2022 05:44:54 +0000 [UpgradeWizard] - finished!
Mon, 03 Jan 2022 05:44:54 +0000 [UpgradeWizard] - resetting $_SESSION
Mon, 03 Jan 2022 05:44:59 +0000 [UpgradeWizard] - setting session variables...
Mon, 03 Jan 2022 05:44:59 +0000 [UpgradeWizard] - [At systemCheck.php]
Mon, 03 Jan 2022 05:44:59 +0000 [UpgradeWizard] - Starting file permission check...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Finished file permission check.
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Starting database permissions check...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking CREATE TABLE permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot CREATE TABLE!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking INSERT INTO permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot INSERT INTO!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking UPDATE TABLE permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot UPDATE TABLE!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking SELECT permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot SELECT!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking DELETE FROM permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot DELETE FROM!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot ADD COLUMN!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot CHANGE COLUMN!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot DROP COLUMN!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Checking DROP TABLE permissions...
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - cannot DROP TABLE!
Mon, 03 Jan 2022 05:45:40 +0000 [UpgradeWizard] - Finished database permissions check.
Mon, 03 Jan 2022 05:51:54 +0000 [UpgradeWizard] - setting session variables...
Mon, 03 Jan 2022 05:51:54 +0000 [UpgradeWizard] -

What are your suggestions?

Thanks in advance!

A post was merged into an existing topic: Database failure while upgrading from 7.11.3 to 7.12.2