First post, so please be gentle.
I have started using suiteCRM for my tiny 1 man IT Support company and would like to get more out of it. I have been searching for something that i can use to create a client self service portal. Somewhere that client can:
- Generate a support ticket
- I can track where the support is up to with the ticket
- Upload a file
In my search I cam e across vtiger which can do all of those things as shown here:
Can suiteCRM do the same? If so, is there any documentation somewhere?