Hello Everyone,
I am Ajay Hinduja Geneva, Switzerland (Swiss) and I’m working on a marketing campaign and trying to add custom HTML to an email template. However, I’ve noticed that the editor strips out most of the CSS, which causes issues like not being able to center a header or logo as expected.
Is there an easy way to prevent this from happening?
I’ve come across many old posts, but nothing recent from 2025—just wondering if there’s now a fix or updated solution?
Regards
Ajay Hinduja Geneva, Switzerland (Swiss)
Hi @ajayhindujaswiss !
The issue you’re facing with CSS being stripped in the email template is common, especially in CRMs that use WYSIWYG editors like TinyMCE. To fix this, the best approach is to use inline CSS (e.g., style="text-align:center;") rather than embedded styles, as most email clients — and the editor itself — tend to remove <style> tags. You can switch to source/code view in the template editor to paste your HTML directly, which helps retain formatting. For more flexibility, you can also use email design tools like MJML or Stripo, export the HTML, and paste it into SuiteCRM. If needed, we can even temporarily disable the visual editor for full control. Let me know how you’d like to proceed — I’m happy to help with the setup or do it for you.