CTRL-Click often doesn't open new tab

šŸ’¬ General Discussion
1

Iā€™ve long noticed through multiple SuiteCRM versions that CTRL-click on records from list view often doesnā€™t open a new tab. This normally works for links in many browsers. If I right-click and then choose ā€œopen in new tabā€ it does work.
I love using CTRL-click and this is kind of a nuisance.

Iā€™m on:
Mac OS 10.10
SuiteCRM 7.4.1 & 7.7.4
Chrome, Safari, Firefox

Anybody else notice this? If anyone can confirm this is the same on Windows Iā€™ll open a github issue for this.

2

I canā€™t reproduce this. I tried it on Windows, using Firefox and Edge.

I can successfully middle-click links in List Views to open new tabs.

The same goes for Ctrl-click which is equivalent.

I used the Contacts List view. Maybe you can try it on the Live demo to see if itā€™s just your server? Though itā€™s more likely a browser problem, or a local computer problem (since you tried several browsers)ā€¦

You can also try disabling any anti-virus you may haveā€¦ just for a try.

3

How bizarre,

Doesnā€™t work for me in SuiteCRM-Demo either. All three browsers on Macā€¦ Canā€™t be a add-on issue. What could it be?

I disabled Javascript on Chrome, then CTRL-Click works for open in new tab.

Just donā€™t get how it could be mac-specific.

4

Anti-virus
Mac OS problem
Keyboard problem (try other CTRL key if available)
Mouse problem (update drivers, try another mouse)

These are all just guesses and suggestionsā€¦ :slight_smile:

5

"This happens when developers of such web pages intercept mouse clicks with JavaScript and do asynchronous network requests inside the interceptor, potentially to track your clicks. When the async network call returns, the JS does a programmatic redirect using something like: window.location.href = url;

This programmatic redirect will always load the page in the same tab, even if you hold ctrl (cmd on Mac).

Clicking middle button on your mouse or selecting ā€˜open in a new tabā€™ from the context menu will bypass the intercepting JavaScript code entirely and will open a link as if there is no JavaScript code at all."

https://superuser.com/questions/854797/why-does-ctrl-click-not-open-some-links-in-a-new-tab

But in your case CTRL-click is working as well, correct?

6

Yes, Ctrl-Click works perfectly for meā€¦

7

A/V ruled out
CTRL-key ruled out (itā€™s CMD key on mac, this works fine for all other websites)
mouse problems ruled out.

Iā€™m just left with a mac-specific problem. Just donā€™t get how that can be for 3 different browsers, unless SuiteCRM is checking for actual CTRL-key presses on click (is that possible?). Neither CMD or CTRL works on (my) mac though.

8

Well, according to that SuperUser post the specific siteā€™s programming could affect this issue.

Maybe the next thing to do is to try on a different Mac. If itā€™s also not working, you can file the Issue on SuiteCRMā€™s GitHub as Mac-specific.

9

Bonafide idea :slight_smile: will do that next chance I get (not alot of macs around my office)