Cronjob not running after migration

💬 General Discussion
1
  1. OS: Ubuntu 22.04
  2. It’s hosted on a VPS and I have SSH access.
  3. It’s using HestiaCP with NGINX and PHP 8.2, without Apache.
  4. I have the cronjob correctly configured as shown in the following image:
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    1079-172-max1079×172 14.4 KB
    , but it does not run when checked in Admin > Scheduler. I can’t find any errors in logs or failures in the cron execution either.
  5. I have followed every recommendation I found on forums without any effect on the execution. It is validated that the user is correct and is in the config.php list. I have used all the repair options in SuiteCRM and additionally verified the permissions according to the installation documentation and as requested there.
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Hello Alexander,

What happens, when you run your cron job command, just from the SSH command line?

cd /home/...web/crm..../public_html/public/legacy

first change into the directory where your cron.php is located.

sudo -u www-data php -f cron.php

Execute PHP as the www-data user (or your webserver user) with the cron.php file.

Does it run then?
You should see it in the audit protocol of the task ‘Process Workflow Tasks’:

image
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3

A suggestion
Can you check your allowed_cron_users parameter in the config.php and make sure it has the same user that runs the cron. remove this allowed_cron_users array to skip this check

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Hello BastianHammer, thank you for your help, this led me to the solution.

In the step of running sudo -u www-data php -f cron.php, I finally see an error that I can fix. It showed me that the exec() function was not enabled.

I enabled it in the PHP.ini and this was the final solution to the whole problem.

Now I see the cron updating with the expected frequencies.

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