Create Note via logic hook

💬 General Discussion
1

Hello

I am attempting to create a ‘Note’ attached to a ‘Contact’ via a logic hook. The hook fires but the note is not created and no errors show up, I ran the log in debug mode and found this “INSERT INTO notes_cstm”, for some reason its attempting to insert into the notes_cstm instead of Note which obviously won’t work. I tried upgrading to the latest version but that didn’t help.

Has anybody encountered this before? Any suggestions as to why this is happening and how to rectify it>

Thanks

2

What are the conditions when the note needs to be created? It may be something that can be done using the workflow rules engine.

3

Thanks for your reply, the problem with using a workflow is that I need a field from a related module, which I cannot get via workflow.

The scenario is as follows

I have a custom module , Orders, that links to contacts with some additional data, so a simple many-to-many relation won’t work. When a contact is added I want to add a note related to the contact indicating they’ve been added to the Order. Its triggered from the Order/Contacts sub-panel so it contains the OrderID, but I want the OrderNo as the subject of the note, hence the logic hook instead of the workflow. If there is a way to pull the related field in workflow that would be great.

4

Figured it out, I was using the bean to insert and assigning it an ID, so its was updating instead of inserting, pretty silly mistake on my part.