Couldn't Connect Hubspot to SuiteCRM

Hello everyone,

I need some assistance. I’ve been trying to connect HubSpot to SuiteCRM, but I keep encountering an error (as in the above image). I’ve already completed the OAuth2 Clients and Token setup process.

Please note that my SuiteCRM instance is hosted on a shared server.

Any guidance or suggestions would be greatly appreciated.

Thank you.

Hello,

you’re using this feature?
https://ecosystem.hubspot.com/marketplace/listing/suitecrm-data-sync
It reads “Requires SuiteCRM subscription”. Please verify with Hubspot, whether they support self hosted versions as well.

About your installation:
You’ve got “public” in your folder. You should not see that folder in the URL.
Ideally, you’d use a subdomain like: crm.yourdomain.com and install it there.
In your vhost file (or somewhere in your webhosting panel, you’d point to /public as your SuiteCRM webhost root folder.

Next, confirm with Hubspot, whether this works with SuiteCRM 8.
You can try to add “legacy” to your connection url ( crm.yourdomain.com/legacy ) and see whether that works then.

And, you’ll first need to go through the prep process for the API on the SuiteCRM side:

Hi @BastianHammer ,

Thank you for the detailed information. I will check and revert.

Best regards