Could not connect to the database - just after restart

SuiteCRM Forum - English Language
1

I have installed and working fine SuiteCRM 7.12.3 in xampp server. During installation I setup the DB username and password, and it is correctly set in the config.php.

Just after I restart my Windows10 PC, and try to run SuiteCRM it gives me this error:
Could not connect to the database. Please refer to suitecrm.log for details (0).

Fatal error : Uncaught Exception: Could not connect to the database. Please refer to suitecrm.log for details (0). in D:\xampp\htdocs\suitecrm\include\utils.php:1934 Stack trace: #0 D:\xampp\htdocs\suitecrm\include\database\MysqliManager.php(327): sugar_die(‘Could not conne…’) #1 D:\xampp\htdocs\suitecrm\include\database\DBManagerFactory.php(150): MysqliManager->connect(Array, true) #2 D:\xampp\htdocs\suitecrm\include\entryPoint.php(177): DBManagerFactory::getInstance() #3 D:\xampp\htdocs\suitecrm\index.php(47): require_once(‘D:\xampp\htdocs…’) #4 {main} thrown in D:\xampp\htdocs\suitecrm\include\utils.php on line 1934

I the logs it has:

Could not connect to DB server localhost as suitecrm-owner. port : Access denied for user ‘suitecrm-owner’@‘localhost’ to database ‘suitecrm’

I have noclue what went wrong, please advice.

2

Make sure you have mysql running on your PC. check if you can open phpMyadmin on your system and running. You can check same in your xampp controller too.

3

Yes, mysql is running, I can see it in xampp control panel and yes, I can see the suitecrm DB in the phpMyAdmin as well.

4

Verify in your config.php you have correct database in that file

5

Yes it looks ok

`  'dbconfig' =>

array (
‘db_host_name’ => ‘localhost’,
‘db_host_instance’ => ‘SQLEXPRESS’,
‘db_user_name’ => ‘suitecrm-owner’,
‘db_password’ => ‘suitecrm123$%’,
‘db_name’ => ‘suitecrm’,
‘db_type’ => ‘mysql’,
‘db_port’ => ‘’,
‘db_manager’ => ‘MysqliManager’,
‘collation’ => ‘utf8mb4_general_ci’,
‘charset’ => ‘utf8mb4’,
),`