Contracts Module -Create Missing Field Descriptors

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Creating a Contract within AOS results in the following:

  1. Lack of Field Descriptors within the Product/Group Line Items
  2. Can still select the products but totals calculations do not carry through
2

Hi Scott,

Can you send us a screen shot of this issue?

Thanks,

Will.

3

Will,

File Attached

Note: THis only occurs in Contracts module so far. Invoices & Quotes Seem to Be Fine

Scott

4

Hi Scott,

Have you tried the Suite demo? I am sure we have asked before but are your permissions set correctly?

Thanks,

Will.

5

Also try a Quick Repair & Rebuild.

6

Will,

A) Demo System is working as advertised

B) As per your suggestions, Changed:

1)Permissions on cache/modules/AOS_Contacts; modules/A0S_Contracts
2) Ran Quick Repair/Rebuild

did not affect change.

Went looking in log file and it appears I’m getting the Fatal Error:

Missing relationship definition aos_contracts_aos_products_quotes. skipping aos_contracts_aos_products_quotes subpanel

7

Also,

Above Fatal error preceded by the following:

[ERROR] Unable to load custom logic file: include/SugarSearchEngine/SugarSearchEngineQueueManager.php

8

Hi Scott,

Have you tried to Rebuild Relationships in Admin -> Repair?

Thanks,

Will.

9

Will,

Went and recursively reapplied the 755 permissions on SuiteCRM root and all is well. I must have missed something? But at least now I can control for the permissions issue going forward.

10

Hi Scott.

Here are the advised permissions for future reference and FAO other community members:

sudo chown -R www-data:www-data .

sudo chmod -R 755 .

sudo chmod -R 775 cache custom modules themes data upload config_override.php

Thanks,

Will.

11

FYI,

For all those folks who don’t have direct cpanel file access, I’ve found using ftp via filezilla is a nice straightforward way of applying recursive permissions.