The Reminder in contracts logs a call in Suitecrm assigning it to the Contract Manager.
As mentioned in Suite wiki-
“When the Contract is created the Renewal Reminder Date will populate automatically based on the amount of days specified in the AOS Settings in Admin. A Call will be scheduled and assigned to the Contract Manger for this date.”
User Settings -> Advanced -> “Notify on Assignment” = checked
Contract module:
create contract (notice that “renewal reminder date” is set by default to one day before end-date, i.e. the admin setting has an effect on this default setting)
change start date to yesterday
change end date to today
change “renewal reminder date” to today and some time in the near future (e.g. noon).
The time set in “renewal reminder date” passes.
I get no Email for assigned call
I check in Calls Module: No new call created.
any ideas? Could it be that this reminder call is only created by some nightly scheduled task (cron) job?