I actually have something similar in one instance on one server.
In the logs, I’m seeing this one:
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: stat(): stat failed for upload/import/error_22a6604a-0cd0-f87e-dffe-6825e5ab81e2.csv
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: touch(): UploadStream::stream_metadata is not implemented!
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: stat(): stat failed for upload/import/errorrecords_22a6604a-0cd0-f87e-dffe-6825e5ab81e2.csv
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: touch(): UploadStream::stream_metadata is not implemented!
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: stat(): stat failed for upload/import/errorrecordsonly_22a6604a-0cd0-f87e-dffe-6825e5ab81e2.csv
Tue Aug 12 2025 at 15:16:00 [38159][22a6604a-0cd0-f87e-dffe-6825e5ab81e2][FATAL] Caught error: touch(): UploadStream::stream_metadata is not implemented!
I’ve check all directory / php / etc. permissions / symfony cache / quick repair and that seems to be fine.
Unfortunately the PHP error_message changes didn’t remedy the situation.
Tried to import the file on a different system which worked fine.
Then I’ve compared PHP modules on both servers as well as directory permissions - identical.
Further more, I’ve asked AI about its opinion - but all suggestions have already been satisfied.
I even switched to the debug level and went through those logs - but around the import and just before it, there are no further related messages.
Found that one as well:
and I’ll try to migrate the system to a local server that I’ve setup to see whether the issue comes from the server or the CRM (both not setup by me - CRM with custom dev and extensions from 7 - so that’s a bit of a patient).