Contacts import problem

[Ninken]

Hello,

whenever i try to import contacts. the screen remains blank. no errors, no information.
After exporting the contacts I added, I cannot import them back.
I can only import the Template file.

like that

[Ninken]

hello any help please

[cherub-chum]

do you see any error in the crm log files ?

[Ninken]

i check logs but no giving error. Just doing nothing.

if i select [Download Import File Template] original one i can go step 2

i will try refresh installation same huh

[pgr]

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[suitecrm_developer]

check your excel file type.
If import template is in .CSV format you should use the same one importing back not the .XLS file.

[Ninken]

yes i know but

I am using the csv file it provided. i click Download Import File Template then select file tadaaa empty screen