I turned on debugging for SuiteCRM at the following is in the logs. The line at the end with [ERROR] is where the segfault occurs:
Mon Jul 25 11:30:03 2016 [28291[1[DEBUG] InboundEmail processing 1 email 29-----------------------------------------------------------------------------------------
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] *********** InboundEmail doing dupe check.
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT count(emails.id) AS c FROM emails WHERE emails.message_id = '7ab3b413afaf5ce1e3df7ca9151cddd8' and emails.deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00025701522827148
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] *********** NO duplicate found, continuing with processing.
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Loading Preferences DB admin
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT contents FROM user_preferences WHERE assigned_user_id='1' AND category = 'global' AND deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00027799606323242
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Localization: translating [<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
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<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
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color:#0563C1;
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a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
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span.EmailStyle17
{mso-style-type:personal-compose;
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{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
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<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal">Remove [Removed] Auto data from vaults.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-ZA">Agent = C288B<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZA">Policy = F764A<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p></o:p></p>
</div>
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</html>
] from us-ascii into UTF-8
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] InboundEmail Message (id:7ab3b413afaf5ce1e3df7ca9151cddd8) has no body
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO emails_text (email_id,from_addr,reply_to_addr,to_addrs,cc_addrs,bcc_addrs,description,description_html,deleted)
VALUES ('205afe64-84fd-1de9-97b6-5795dc7e3a4d','[Removed] <[Removed]>','','helpdesk <[Removed]>','','','','\n<div class=\"WordSection1\">\n<p class=\"MsoNormal\">Remove [Removed] Auto data from vaults.</p><p></p>\n<p class=\"MsoNormal\"></p><p>Â </p>\n<p class=\"MsoNormal\"><span lang=\"en-za\">Agent = C288B</span></p><p></p>\n<p class=\"MsoNormal\"><span lang=\"en-za\">Policy = F764A</span></p><p></p>\n<p class=\"MsoNormal\"></p><p>Â </p>\n<p class=\"MsoNormal\">[Removed]</p><p></p>\n</div>\n',0)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0003049373626709
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT id FROM email_addresses WHERE email_address_caps = '[REMOVED]'
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00017619132995605
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT * FROM emails_email_addr_rel WHERE email_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND email_address_id = 'bd27d34b-e62c-b91a-dbdf-56ec142dac76' AND address_type = 'from' AND deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00021481513977051
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO emails_email_addr_rel VALUES('252ea6f4-83d6-05ac-96fc-5795dce25e9d', '205afe64-84fd-1de9-97b6-5795dc7e3a4d', 'from', 'bd27d34b-e62c-b91a-dbdf-56ec142dac76', 0)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0001070499420166
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT id FROM email_addresses WHERE email_address_caps = '[REMOVED]'
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00011396408081055
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT * FROM emails_email_addr_rel WHERE email_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND email_address_id = '5fdce173-329d-138c-042a-56ec126fdc18' AND address_type = 'to' AND deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00014901161193848
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO emails_email_addr_rel VALUES('2551243b-912b-058e-25e6-5795dc4e31a9', '205afe64-84fd-1de9-97b6-5795dc7e3a4d', 'to', '5fdce173-329d-138c-042a-56ec126fdc18', 0)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00015592575073242
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] -------------------------------> Email called save()
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] Formatting correction: Emails->date_sent had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Emails::before_save
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Including module specific hook file for custom/modules/Emails
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO emails (id,date_entered,date_modified,modified_user_id,created_by,deleted,date_sent,message_id,name,type,status,intent,mailbox_id)
VALUES ('205afe64-84fd-1de9-97b6-5795dc7e3a4d','2016-07-25 09:30:01','2016-07-25 09:30:01','1','1',0,'2016-07-25 09:12:00','7ab3b413afaf5ce1e3df7ca9151cddd8','Remove [Removed] Auto data from 02 vaults','inbound','unread','createcase','3dc2f156-6df2-155a-67dc-5714b3a48700')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0001671314239502
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00030016899108887
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Retrieve Default Groups: select securitygroups_default.id, securitygroups.name, securitygroups_default.module, securitygroups_default.securitygroup_id from securitygroups_default inner join securitygroups on securitygroups_default.securitygroup_id = securitygroups.id where securitygroups_default.deleted = 0 and securitygroups.deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:select securitygroups_default.id, securitygroups.name, securitygroups_default.module, securitygroups_default.securitygroup_id from securitygroups_default inner join securitygroups on securitygroups_default.securitygroup_id = securitygroups.id where securitygroups_default.deleted = 0 and securitygroups.deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00014305114746094
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00027704238891602
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00026202201843262
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Inherit from Creator: insert into securitygroups_records(id,securitygroup_id,record_id,module,date_modified,deleted) select distinct uuid() ,u.securitygroup_id,'205afe64-84fd-1de9-97b6-5795dc7e3a4d','Emails',CURDATE(),0 from securitygroups_users u inner join securitygroups g on u.securitygroup_id = g.id and g.deleted = 0 and (g.noninheritable is null or g.noninheritable <> 1) left join securitygroups_records d on d.securitygroup_id = u.securitygroup_id and d.record_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' and d.module = 'Emails' and d.deleted = 0 where d.id is null and u.user_id = '1' and u.deleted = 0 and (u.noninheritable is null or u.noninheritable <> 1)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:insert into securitygroups_records(id,securitygroup_id,record_id,module,date_modified,deleted) select distinct uuid() ,u.securitygroup_id,'205afe64-84fd-1de9-97b6-5795dc7e3a4d','Emails',CURDATE(),0 from securitygroups_users u inner join securitygroups g on u.securitygroup_id = g.id and g.deleted = 0 and (g.noninheritable is null or g.noninheritable <> 1) left join securitygroups_records d on d.securitygroup_id = u.securitygroup_id and d.record_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' and d.module = 'Emails' and d.deleted = 0 where d.id is null and u.user_id = '1' and u.deleted = 0 and (u.noninheritable is null or u.noninheritable <> 1)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00027799606323242
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Emails::after_save
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class CaseUpdatesHook without parameters
Mon Jul 25 11:30:03 2016 [28291][1][WARN] CaseUpdatesHook: saveEmailUpdate: Not a create case or wrong parent type
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AOD_LogicHooks without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AssignGroups without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AOW_WorkFlow without parameters
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = 'Emails' AND aow_workflow.status = 'Active' AND (aow_workflow.run_when = 'Always' OR aow_workflow.run_when = 'On_Save' OR aow_workflow.run_when = 'Create') AND aow_workflow.deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0001220703125
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] -------------------------------> Email save() done
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] ********************************* InboundEmail finished import of 1 email: Remove [Removed] Auto data from 02 vaults
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO folders_rel (id, folder_id, polymorphic_module, polymorphic_id, deleted)
VALUES('2e835650-1673-17d5-db9c-5795dc79ec3a', '39299a70-e5e8-1858-ffea-5714b356bbe2', 'Emails', '205afe64-84fd-1de9-97b6-5795dc7e3a4d', 0)
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00026488304138184
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] userId [ 208a564c-f1a1-1a29-628b-578361861229 ]
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] In handleCreateCase in AOPInboundEmail
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] retrieveing email
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Emails::before_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Retrieve Email : SELECT emails.* FROM emails WHERE emails.id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND emails.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Limit Query:SELECT emails.* FROM emails WHERE emails.id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND emails.deleted=0 Start: 0 count: 1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT emails.* FROM emails WHERE emails.id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND emails.deleted=0 LIMIT 0,1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00016212463378906
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT contacts.first_name, contacts.last_name, contacts.phone_work, contacts.id, contacts.assigned_user_id contact_name_owner, 'Contacts' contact_name_mod FROM contacts, emails_beans WHERE emails_beans.email_id='205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND emails_beans.bean_id=contacts.id AND emails_beans.bean_module = 'Contacts' AND emails_beans.deleted=0 AND contacts.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00029087066650391
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Call(205afe64-84fd-1de9-97b6-5795dc7e3a4d): contact_name =
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Call(205afe64-84fd-1de9-97b6-5795dc7e3a4d): contact_phone =
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Call(205afe64-84fd-1de9-97b6-5795dc7e3a4d): contact_id =
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Call(205afe64-84fd-1de9-97b6-5795dc7e3a4d): contact_email1 =
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Emails::after_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT from_addr, reply_to_addr, to_addrs, cc_addrs, bcc_addrs, description, description_html, raw_source FROM emails_text WHERE email_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d'
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:9.9897384643555E-5
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT email_address, address_type
FROM emails_email_addr_rel eam
JOIN email_addresses ea ON ea.id = eam.email_address_id
WHERE eam.email_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND eam.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0001380443572998
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[Email].load_relationships, Loading relationship (notes).
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT id FROM notes WHERE notes.parent_id = '205afe64-84fd-1de9-97b6-5795dc7e3a4d' AND notes.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00020313262939453
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] finding related accounts with address [Removed]
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT bean_id FROM email_addr_bean_rel eabr
JOIN email_addresses ea ON (eabr.email_address_id = ea.id)
WHERE bean_module = 'Accounts' AND ea.email_address_caps in ( '[Removed]' ) AND eabr.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00018000602722168
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT bean_id FROM email_addr_bean_rel eabr
JOIN email_addresses ea ON (eabr.email_address_id = ea.id)
WHERE bean_module = 'Contacts' AND ea.email_address_caps in ( '[Removed]' ) AND eabr.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00015401840209961
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] Formatting correction: Cases->jjwg_maps_lat_c had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] Formatting correction: Cases->jjwg_maps_lng_c had formatting automatically corrected. This will be removed in the future, please upgrade your external code
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Cases::before_save
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Including module specific hook file for custom/modules/Cases
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class CaseFeed without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: SugarFeed::before_save
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO sugarfeed (id,name,date_entered,date_modified,modified_user_id,created_by,deleted,assigned_user_id,related_module,related_id)
VALUES ('315b0f43-f193-5a34-b99a-5795dc4e11da','<b>{this.CREATED_BY}</b> {SugarFeed.CREATED_CASE} [Cases:30d94ba9-4303-b24b-c4eb-5795dc764e81:Remove [Removed] Auto data from 02 vaults] {SugarFeed.FOR} [Accounts::]: \n\nRemove Brits Auto data from vaults.\n \nAgent = C288B\nPolicy = F764A\n \n[Removed]\n\n','2016-07-25 09:30:01','2016-07-25 09:30:01','1','1',0,'208a564c-f1a1-1a29-628b-578361861229','Cases','30d94ba9-4303-b24b-c4eb-5795dc764e81'
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00020503997802734
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00028896331787109
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00026106834411621
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00025701522827148
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00026607513427734
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: SugarFeed::after_save
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AOD_LogicHooks without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AssignGroups without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AOW_WorkFlow without parameters
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT id FROM aow_workflow WHERE aow_workflow.flow_module = 'SugarFeed' AND aow_workflow.status = 'Active' AND (aow_workflow.run_when = 'Always' OR aow_workflow.run_when = 'On_Save' OR aow_workflow.run_when = 'Create') AND aow_workflow.deleted = 0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00011897087097168
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class CaseUpdatesHook without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class CaseEventsHook without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Cases::before_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Retrieve Case : SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Limit Query:SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0 Start: 0 count: 1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0 LIMIT 0,1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00012302398681641
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: AOP_Case_Events::before_save
Mon Jul 25 11:30:03 2016 [28291][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:INSERT INTO aop_case_events (id,name,date_entered,date_modified,modified_user_id,created_by,description,deleted,case_id)
VALUES ('32a293a8-d685-d459-1099-5795dce2188b','Priority changed from to P1.','2016-07-25 09:30:01','2016-07-25 09:30:01','1','1','Priority changed from to P1.',0,'30d94ba9-4303-b24b-c4eb-5795dc764e81')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00015401840209961
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00027799606323242
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00025796890258789
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SecuritySuite: Get SecuritySuite Enabled Modules: SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT lhs_module, rhs_module FROM relationships WHERE deleted=0 AND (lhs_module = 'SecurityGroups' OR rhs_module='SecurityGroups')
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00026702880859375
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: AOP_Case_Events::after_save
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Creating new instance of hook class AOD_LogicHooks without parameters
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: AOP_Case_Events::before_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Retrieve AOP_Case_Events : SELECT aop_case_events.* FROM aop_case_events WHERE aop_case_events.id = '32a293a8-d685-d459-1099-5795dce2188b' AND aop_case_events.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Limit Query:SELECT aop_case_events.* FROM aop_case_events WHERE aop_case_events.id = '32a293a8-d685-d459-1099-5795dce2188b' AND aop_case_events.deleted=0 Start: 0 count: 1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT aop_case_events.* FROM aop_case_events WHERE aop_case_events.id = '32a293a8-d685-d459-1099-5795dce2188b' AND aop_case_events.deleted=0 LIMIT 0,1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.0001070499420166
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[AOP_Case_Events].load_relationships, Loading relationship (assigned_user_id).
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean.load_relationships, Error Loading relationship (assigned_user_id)
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[AOP_Case_Events].load_relationships, Loading relationship (assigned_user_id).
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean.load_relationships, Error Loading relationship (assigned_user_id)
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: Cases::before_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Retrieve Case : SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Limit Query:SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0 Start: 0 count: 1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query:SELECT cases.*,cases_cstm.* FROM cases LEFT JOIN cases_cstm ON cases.id = cases_cstm.id_c WHERE cases.id = '30d94ba9-4303-b24b-c4eb-5795dc764e81' AND cases.deleted=0 LIMIT 0,1
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00011420249938965
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] Hook called: AOP_Case_Events::after_retrieve
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] get_full_list: order_by = '' and where = 'aod_indexevent.record_id = '32a293a8-d685-d459-1099-5795dce2188b' AND aod_indexevent.record_module = 'AOP_Case_Events''
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[AOD_IndexEvent].load_relationships, Loading relationship (modified_user_link).
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[AOD_IndexEvent].load_relationships, Loading relationship (created_by_link).
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] SugarBean[AOD_IndexEvent].load_relationships, Loading relationship (assigned_user_link).
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] process_full_list_query: query is SELECT aod_indexevent.* , jt0.user_name modified_by_name , jt0.created_by modified_by_name_owner , 'Users' modified_by_name_mod , jt1.user_name created_by_name , jt1.created_by created_by_name_owner , 'Users' created_by_name_mod , jt2.user_name assigned_user_name , jt2.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod FROM aod_indexevent LEFT JOIN users jt0 ON aod_indexevent.modified_user_id=jt0.id AND jt0.deleted=0
AND jt0.deleted=0 LEFT JOIN users jt1 ON aod_indexevent.created_by=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 LEFT JOIN users jt2 ON aod_indexevent.assigned_user_id=jt2.id AND jt2.deleted=0
AND jt2.deleted=0 where (aod_indexevent.record_id = '32a293a8-d685-d459-1099-5795dce2188b' AND aod_indexevent.record_module = 'AOP_Case_Events') AND aod_indexevent.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query: SELECT aod_indexevent.* , jt0.user_name modified_by_name , jt0.created_by modified_by_name_owner , 'Users' modified_by_name_mod , jt1.user_name created_by_name , jt1.created_by created_by_name_owner , 'Users' created_by_name_mod , jt2.user_name assigned_user_name , jt2.created_by assigned_user_name_owner , 'Users' assigned_user_name_mod FROM aod_indexevent LEFT JOIN users jt0 ON aod_indexevent.modified_user_id=jt0.id AND jt0.deleted=0
AND jt0.deleted=0 LEFT JOIN users jt1 ON aod_indexevent.created_by=jt1.id AND jt1.deleted=0
AND jt1.deleted=0 LEFT JOIN users jt2 ON aod_indexevent.assigned_user_id=jt2.id AND jt2.deleted=0
AND jt2.deleted=0 where (aod_indexevent.record_id = '32a293a8-d685-d459-1099-5795dce2188b' AND aod_indexevent.record_module = 'AOP_Case_Events') AND aod_indexevent.deleted=0
Mon Jul 25 11:30:03 2016 [28291][1][INFO] Query Execution Time:0.00043511390686035
Mon Jul 25 11:30:03 2016 [28291][1][DEBUG] process_full_list_query: result is mysqli_result Object
(
[current_field] => 0
[field_count] => 22
[lengths] =>
[num_rows] => 0
[type] => 0
)
Mon Jul 25 11:30:03 2016 [28291][1][ERROR]