Ceck cron if it works well

đź’¬ General Discussion
1

It may be a trivial question, but how can I check if the cron works well?
I’ve setup a cronjob cd /home/irnndaeb/suite.100asa.it; php -f cron.php > /home/irnndaeb/suite.100asa.it/logs/cron.log 2>&1 but my cron.log is always empty and list of scheduler it does not make me see if the execution is successful.

2

Check at the end of this article:

https://pgorod.github.io/Scheduler-Jobs/

The cron jobs write their logs into suitecrm.log, not cron.log.

In the Admin / Schedulers, inside each job, you should be able to see the last time it ran successfully.

3

https://pasteboard.co/GWbobAG.png
I see only this
In log always see
ri Dec 1 11:13:39 2017 [677260][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone UTC. Please set date.timezone=“UTC” in php.ini!
Now I’m using the 7.8.8 LTS, because the 7.9.7 have issue on sent email

4

On that list, you need to click to enter a specific Job, to see the last run time.

Anyway, I think your problem is related to that error in the logs, you need to set the timezone.

Try changing your cron command like this:


cd /home/irnndaeb/suite.100asa.it; php  -d date.timezone="Europe/Lisbon" -f cron.php > /home/irnndaeb/suite.100asa.it/logs/cron.log 2>&1

(change that to your own time zone, of course)

Now check if the errors are gone from the log.

5

same issue with your suggestion:

          • cd /home/irnndaeb/suite.100asa.it; php -d date.timezone=“Europe/Rome” -f cron.php > /home/irnndaeb/suite.100asa.it/logs/cron.log 2>&1
            log say:
            ri Dec 1 11:23:36 2017 [710976][-none-][FATAL] Configuration variable date.timezone is not set, guessed timezone UTC. Please set date.timezone=“UTC” in php.ini!
            here is what I see into workflow
            https://pasteboard.co/GWbuIj6.png
6

That’s still not the correct screenshot :slight_smile:

That’s the Edit view of a single Job, I mean the simple Detail View, where at the top you have some information about when it last ran.

I don’t know why it’s not picking up the parameter with the timezone. It could be set from the correct php.ini, but I’m not sure you will have access to that php.ini (there are several in your system, and on shared hostings sometimes it’s complicated).

You could ask your hosting how you’re supposed to set it ofr the CLI PHP (not the Apache PHP!).

7

My phpinfo say:
https://pasteboard.co/GWbDqtT.png

Oh, undertsand, you mean…
https://pasteboard.co/GWbFq42.png

8

Yes, now that is the correct screenshot! Your jobs are definitely not running successfully…

About the phpinfo: remember you have two different PHP’s, and two different php.ini’s, one for CLI (command-line, the other for the Web server).

But it seems you didn’t even set the date.timezone for the Web server, let’s start with that. Do you know where your php.ini is? Can you add there date.timzone=“Europe/Rome” ?

9

Just asked my hosting provider.

10

Now I’ve (setting by .htaccess)
https://pasteboard.co/GWchCIh.png
so suitecrm.log doesn’t have the date.timezone error.
But workflow process doesn’t start.

11

That’s one PHP you’ve covered, now you need the other.

Do you have access to a command-line? If so, please tell me the results of these commands:


which php
php -i | grep timezone
php -i | grep php.ini
crontab -l
cat /etc/crontab
12
13

Can you edit any of those files and correct the date.timezone?

Loaded Configuration File => /opt/alt/php70/etc/php.ini
Additional .ini files parsed => /opt/alt/php70/link/conf/alt_php.ini,

Also, please tell me the output of this command given in your SuiteCRM root folder:

ls -al

When you paste the results here, put it inside the forum’s “code” tags so it gets displayed correctly. Thanks.

14

I’m on shared hosting, I cannot edit those files.
My correct timezone is Europe/Berlin (same timezone of Rome)

totale 44088
drwxr-xr-x  23 irnndaeb nobody       4096  1 dic 15:59 .
drwx--x--x  37 irnndaeb irnndaeb     4096  1 dic 15:58 ..
drwxrwxr-x  15 irnndaeb irnndaeb     4096 30 nov 18:38 cache
-rwxr-xr-x   1 irnndaeb irnndaeb     3590 18 ott 10:41 campaign_tracker.php
drwxr-xr-x   2 irnndaeb irnndaeb     4096 28 nov 18:44 cgi-bin
-rwxr-xr-x   1 irnndaeb irnndaeb      462 18 ott 10:41 composer.json
-rwxr-xr-x   1 irnndaeb irnndaeb    17908 18 ott 10:41 composer.lock
-rwxrwxr-x   1 irnndaeb irnndaeb      936  1 dic 12:37 config_override.php
-rwxr-xr-x   1 irnndaeb irnndaeb    10745  1 dic 08:35 config.php
-rwxr-xr-x   1 irnndaeb irnndaeb     5052 18 ott 10:41 cron.php
-rwxr-xr-x   1 irnndaeb irnndaeb     2446 18 ott 10:41 crossdomain.xml
drwxrwxr-x   9 irnndaeb irnndaeb     4096 30 nov 19:00 custom
drwxrwxr-x   3 irnndaeb irnndaeb     4096 18 ott 10:41 data
-rwxr-xr-x   1 irnndaeb irnndaeb     2388 18 ott 10:41 dictionary.php
-rwxr-xr-x   1 irnndaeb irnndaeb    12541 18 ott 10:41 download.php
-rwxr-xr-x   1 irnndaeb irnndaeb     2392 18 ott 10:41 emailmandelivery.php
-rwxr-xr-x   1 irnndaeb irnndaeb     4912 18 ott 10:41 export.php
-rwxr-xr-x   1 irnndaeb irnndaeb   967627 18 ott 10:41 files.md5
-rwxr-xr-x   1 irnndaeb irnndaeb     2811 18 ott 10:41 HandleAjaxCall.php
-rw-r--r--   1 irnndaeb irnndaeb     1411  1 dic 13:33 .htaccess
-rwxr-xr-x   1 irnndaeb irnndaeb     2367 18 ott 10:41 ical_server.php
drwxr-xr-x  56 irnndaeb irnndaeb     4096 18 ott 10:41 include
-rwxr-xr-x   1 irnndaeb irnndaeb     2374 18 ott 10:41 index.php
drwxr-xr-x   6 irnndaeb irnndaeb     4096 30 nov 18:28 install
-rw-r--r--   1 irnndaeb irnndaeb    17843 30 nov 18:28 install.log
-rwxr-xr-x   1 irnndaeb irnndaeb    32077 18 ott 10:41 install.php
-rwxr-xr-x   1 irnndaeb irnndaeb     2275 18 ott 10:41 json_server.php
drwxr-xr-x   3 irnndaeb irnndaeb     4096 18 ott 10:41 jssource
-rw-r--r--   1 irnndaeb irnndaeb      315 30 nov 18:39 Leggimi.txt
-rwxr-xr-x   1 irnndaeb irnndaeb    34539 18 ott 10:41 LICENSE.txt
-rwxr-xr-x   1 irnndaeb irnndaeb     2313 18 ott 10:41 log_file_restricted.html
drwxr-xr-x   2 irnndaeb irnndaeb     4096  1 dic 07:59 logs
-rwxr-xr-x   1 irnndaeb irnndaeb     2376 18 ott 10:41 maintenance.php
-rw-r--r--   1 irnndaeb irnndaeb      676 30 nov 18:39 manifest.php
drwxr-xr-x   2 irnndaeb irnndaeb     4096 18 ott 10:41 metadata
drwxr-xr-x   3 irnndaeb irnndaeb     4096 18 ott 10:41 ModuleInstall
drwxrwxr-x 112 irnndaeb irnndaeb     4096 18 ott 10:41 modules
-rwxr-xr-x   1 irnndaeb irnndaeb     2890 18 ott 10:41 pdf.php
-rwxr-xr-x   1 irnndaeb irnndaeb      306 18 ott 10:41 php_version.php
drwxrws---   4 irnndaeb irnndaeb     4096 30 nov 18:39 portal
drwxrws---   2 irnndaeb irnndaeb     4096  1 dic 15:54 public
-rwxr-xr-x   1 irnndaeb irnndaeb     3157 18 ott 10:41 README.md
-rwxr-xr-x   1 irnndaeb irnndaeb       73 18 ott 10:41 robots.txt
-rwxr-xr-x   1 irnndaeb irnndaeb     3588 18 ott 10:41 run_job.php
drwxr-xr-x  12 irnndaeb irnndaeb     4096 18 ott 10:41 service
drwxr-xr-x   2 irnndaeb irnndaeb     4096 18 ott 10:41 soap
-rwxr-xr-x   1 irnndaeb irnndaeb     4091 18 ott 10:41 soap.php
-rw-r--r--   1 irnndaeb irnndaeb   126345 30 nov 18:28 sugarcrm.log
-rwxr-xr-x   1 irnndaeb irnndaeb     5327 18 ott 10:41 SugarSecurity.php
-rwxr-xr-x   1 irnndaeb irnndaeb      154 18 ott 10:41 sugar_version.json
-rwxr-xr-x   1 irnndaeb irnndaeb     2296 18 ott 10:41 sugar_version.php
drwxr-xr-x   2 irnndaeb irnndaeb     4096 30 nov 18:20 SuiteCRM-7.8.8
-rwxr-xr-x   1 irnndaeb irnndaeb 43597076 30 nov 18:19 SuiteCRM-7.8.8.zip
-rw-r--r--   1 irnndaeb irnndaeb    64807  1 dic 16:48 suitecrm.log
-rwxr-xr-x   1 irnndaeb irnndaeb      169 18 ott 12:41 suitecrm_version.php
-rw-r--r--   1 irnndaeb irnndaeb       19  1 dic 13:34 test_php.php
drwxrwxr-x   6 irnndaeb irnndaeb     4096 18 ott 10:41 themes
-rwxr-xr-x   1 irnndaeb irnndaeb     5843 18 ott 10:41 TreeData.php
drwxrwxr-x   4 irnndaeb irnndaeb     4096  1 dic 16:40 upload
-rwxr-xr-x   1 irnndaeb irnndaeb     2248 18 ott 10:41 vcal_server.php
-rwxr-xr-x   1 irnndaeb irnndaeb     2980 18 ott 10:41 vCard.php
drwxr-xr-x   3 irnndaeb irnndaeb     4096 28 nov 18:45 .well-known
drwxr-xr-x   2 irnndaeb irnndaeb     4096 18 ott 10:41 XTemplate
drwxr-xr-x   8 irnndaeb irnndaeb     4096 18 ott 10:41 Zend
15

To make sure your permissions are correct, let’s give these three commands from that same directory:


    chown -R irnndaeb:irnndaeb .
    chmod -R 755 .
    chmod -R 775 cache custom modules themes data upload config_override.php

Note that two of those commands end with a space followed by a dot " ."

I am also curious why “which php” didn’t return anything?

Maybe try this one:


 php -i | grep "'_'"

This is to find out the path of your php executable, so that we can add that to your cron command. In my system, that gives “/usr/bin/php”, so the cron command would change to


* * * * * cd /home/irnndaeb/suite.100asa.it; /usr/bin/php -f cron.php > /dev/null 2>&1
16

all commands done!
to the command php -i | grep “’_’”

$_SERVER['_'] => /usr/local/bin/php
$_ENV['_'] => /usr/local/bin/php
17

https://pasteboard.co/GWjj4gP.png

Now works great!

:silly: :silly: :silly: :woohoo: :woohoo: :woohoo:

@pgr you’re simply GREAT!!!

18

I’m glad it’s working!

Can you please tell me what is your version of Linux, and of PHP? I would like to understand better some things that happened in your system.

19

PHP Version 7.0.25
Linux 2.6.32-773.26.1.lve1.4.35.el6.x86_64 #1 SMP Tue Sep 26 06:34:34 EDT 2017 x86_64

20

Thanks but that’s your Linux kernel specs, what distro and version is it? Like Ubuntu 16.04 or Debian 7.0, etc?

Try with this command

cat /etc/*-release

Thanks!