Whenever I enter some text and save it in case updates thread…it says one moment please and that’s it…Nothing is saved.???
I have the latest version of the SuiteCRM
Hi. Just tell us which version you have, there are three branches of SuiteCRM, each has a “latest version”: 7.8.16, 7.9.15, 7.10.1
Is this a new installation or are you coming from successive upgrades? What was the first version you installed.
(I have seen your issue before, I am just gathering info to help you)
1 Like
I was using 7.9 and upgraded to 7.10.1. It does not work on either of them.
The problem that I knew of affected people coming from older versions, so this might be different.
Do you see any errors in suitecrm.log or php_errrors.log at the time of that failed case update?
no errors…
Hou other version problems were solved??
Basically there’s a logic hook that needs to be triggered for this to work. Sometimes customizations made on your system can break this mechanism.
It’s a long read, but here is everything you need to know:
2 Likes
which directory is to be edited with the hook… I am tad bit confused
If you have anything in
custom/modules/Cases/metadata
I would try moving it somewhere else (as a backup) and leaving that directory empty. you might break some customizations you previously made in Cases module (if you have any), but at least you can see if that is causing your problem.
There is no directory with name “metadata” in custom/modules/Cases. It is only up to custom/modules/Cases
Also what does this convey…
##…Hi guys, so I just solved this issue.
Problem is next:
file: /modules/AOP_Case_Updates/Case_Updates.php
line: 120
‘’’ html
$("#LBL_AOP_CASE_UPDATES").load(“index.php?module=Cases&action=DetailView&record=”+record + " #LBL_AOP_CASE_UPDATES", function(){
‘’’
This “#LBL_AOP_CASE_UPDATES” is not in /custom -> detailviewdefs.php if you have an older version of CRM updated to new one.
So to make it work, open /custom/modules/Cases/metadata/detailviewdefs.php; and find your panel definition and change it to LBL_AOP_CASE_UPDATES.
Hope this help someone…####
What do you have in
modules/Cases/metadata/detailviewdefs.php
Please paste the full contents inside the forum’s “code” tags (it’s easy, there’s a button on the toolbar when replying, saying “Code”).
1 Like
$viewdefs ['Cases'] =
array (
'DetailView' =>
array (
'templateMeta' =>
array (
'form' =>
array (
'buttons' =>
array (
0 => 'EDIT',
1 => 'DUPLICATE',
2 => 'DELETE',
3 => 'FIND_DUPLICATES',
),
),
'maxColumns' => '2',
'widths' =>
array (
0 =>
array (
'label' => '10',
'field' => '30',
),
1 =>
array (
'label' => '10',
'field' => '30',
),
),
'useTabs' => true,
'tabDefs' =>
array (
'LBL_CASE_INFORMATION' =>
array (
'newTab' => true,
'panelDefault' => 'expanded',
),
'LBL_AOP_CASE_UPDATES' =>
array (
'newTab' => false,
'panelDefault' => 'expanded',
),
),
),
'panels' =>
array (
'lbl_case_information' =>
array (
0 =>
array (
0 =>
array (
'name' => 'case_number',
'label' => 'LBL_CASE_NUMBER',
),
1 => 'priority',
),
1 =>
array (
0 =>
array (
'name' => 'state',
'comment' => 'The state of the case (i.e. open/closed)',
'label' => 'LBL_STATE',
),
1 => 'status',
),
2 =>
array (
0 => 'type',
1 => 'account_name',
),
3 =>
array (
0 =>
array (
'name' => 'name',
'label' => 'LBL_SUBJECT',
),
),
4 =>
array (
0 => 'description',
),
5 =>
array (
0 => 'resolution',
),
6 =>
array (
0 =>
array (
'name' => 'assigned_user_name',
'label' => 'LBL_ASSIGNED_TO',
),
),
7 =>
array (
0 =>
array (
'name' => 'date_entered',
'customCode' => '{$fields.date_entered.value} {$APP.LBL_BY} {$fields.created_by_name.value}',
),
1 =>
array (
'name' => 'date_modified',
'label' => 'LBL_DATE_MODIFIED',
'customCode' => '{$fields.date_modified.value} {$APP.LBL_BY} {$fields.modified_by_name.value}',
),
),
),
'LBL_AOP_CASE_UPDATES' =>
array (
0 =>
array (
0 =>
array (
'name' => 'aop_case_updates_threaded',
'studio' => 'visible',
'label' => 'LBL_AOP_CASE_UPDATES_THREADED',
),
),
),
),
),
);
Sorry, but that looks right, and since you already said you don’t have a matching file in “custom” directory, that should be in effect.
Do you see any javascript errors in your browser’s developer console when you hit “save”?
On hitting the safe button it gives 2 errors…
- Refused to set unsafe header “Content-length”
- Refused to set unsafe header “Connection”
It looks like this is where that’s happening
but that code is two years old, it seems to be working fine for everyone.
Can you try commenting-out those two lines, to see if it works?
Then post a new issue on GitHub explaining this, with the errors, and saying if it worked or not. Thanks
For anyone looking for the same issue:
if, correctly, in /custom/modules/Cases/metadata/detailviewdefs.php you have a panel named “LBL_AOP_CASE_UPDATES”
be sure to have AOP enabled on admin > AOP settings
2 Likes
I read on this forum that turning AOP off will stop the CRM from sending email.
That’s true.
But is also stopped the Case Updates from saving as above.
Hi I have the same problem but have a lot of customization
see code below
<?php
$viewdefs ['Cases'] =
array (
'DetailView' =>
array (
'templateMeta' =>
array (
'form' =>
array (
'buttons' =>
array (
0 => 'EDIT',
1 => 'DUPLICATE',
2 => 'DELETE',
3 => 'FIND_DUPLICATES',
),
),
'maxColumns' => '2',
'widths' =>
array (
0 =>
array (
'label' => '10',
'field' => '30',
),
1 =>
array (
'label' => '10',
'field' => '30',
),
),
'useTabs' => false,
'tabDefs' =>
array (
'LBL_CASE_INFORMATION' =>
array (
'newTab' => false,
'panelDefault' => 'expanded',
),
'LBL_EDITVIEW_PANEL3' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_DETAILVIEW_PANEL15' =>
array (
'newTab' => false,
'panelDefault' => 'expanded',
),
'LBL_DETAILVIEW_PANEL12' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_DETAILVIEW_PANEL13' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_DETAILVIEW_PANEL14' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL10' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL4' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL9' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL5' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL6' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL11' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL1' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL2' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL7' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
'LBL_EDITVIEW_PANEL8' =>
array (
'newTab' => false,
'panelDefault' => 'collapsed',
),
),
'syncDetailEditViews' => false,
),
'panels' =>
array (
'lbl_case_information' =>
array (
0 =>
array (
0 =>
array (
'name' => 'case_number',
'label' => 'LBL_CASE_NUMBER',
),
1 => 'priority',
),
1 =>
array (
0 =>
array (
'name' => 'state',
'comment' => 'The state of the case (i.e. open/closed)',
'label' => 'LBL_STATE',
),
1 => 'status',
),
2 =>
array (
0 => 'type',
1 => 'account_name',
),
3 =>
array (
0 =>
array (
'name' => 'billing_status_c',
'studio' => 'visible',
'label' => 'LBL_BILLING_STATUS',
),
1 =>
array (
'name' => 'categories_c',
'studio' => 'visible',
'label' => 'LBL_CATEGORIES',
),
),
4 =>
array (
0 =>
array (
'name' => 'name',
'label' => 'LBL_SUBJECT',
),
),
5 =>
array (
0 => 'description',
),
6 =>
array (
0 => 'resolution',
1 =>
array (
'name' => 'status_time_c',
'label' => 'LBL_STATUS_TIME',
),
),
7 =>
array (
0 =>
array (
'name' => 'resolution_date_c',
'label' => 'LBL_RESOLUTION_DATE',
),
1 =>
array (
'name' => 'days_to_resolution_c',
'label' => 'LBL_DAYS_TO_RESOLUTION',
),
),
8 =>
array (
0 =>
array (
'name' => 'days_open_c',
'label' => 'LBL_DAYS_OPEN',
),
),
9 =>
array (
0 =>
array (
'name' => 'created_by_name',
'label' => 'LBL_CREATED',
),
1 =>
array (
'name' => 'date_entered',
'label' => 'LBL_CREATED',
),
),
10 =>
array (
0 =>
array (
'name' => 'case_team_leader_c',
'studio' => 'visible',
'label' => 'LBL_CASE_TEAM_LEADER_C',
),
1 =>
array (
'name' => 'case_current_kam_c',
'studio' => 'visible',
'label' => 'LBL_CASE_CURRENT_KAM',
),
),
11 =>
array (
0 =>
array (
'name' => 'status_start_time_c',
'label' => 'LBL_STATUS_START_TIME_C',
),
),
12 =>
array (
0 =>
array (
'name' => 'assigned_user_name',
'label' => 'LBL_ASSIGNED_TO',
),
1 =>
array (
'name' => 'followup_deadline_c',
'label' => 'LBL_FOLLOWUP_DEADLINE',
),
),
),
'lbl_editview_panel3' =>
array (
0 =>
array (
0 =>
array (
'name' => 'aop_case_updates_threaded',
'studio' => 'visible',
'label' => 'LBL_AOP_CASE_UPDATES_THREADED',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'date_modified',
'label' => 'LBL_DATE_MODIFIED',
'customCode' => '{$fields.date_modified.value} {$APP.LBL_BY} {$fields.modified_by_name.value}',
),
),
),
'lbl_detailview_panel15' =>
array (
0 =>
array (
0 =>
array (
'name' => 'rq_account_number_c',
'label' => 'LBL_RQ_ACCOUNT_NUMBER',
),
1 =>
array (
'name' => 'rq_patient_details_c',
'label' => 'LBL_RQ_PATIENT_DETAILS',
),
),
1 =>
array (
0 =>
array (
'name' => 'rq_service_date_c',
'label' => 'LBL_RQ_SERVICE_DATE',
),
1 => '',
),
2 =>
array (
0 =>
array (
'name' => 'rq_icd_10_code_c',
'label' => 'LBL_RQ_ICD_10_CODE',
),
1 =>
array (
'name' => 'rq_procedure_codes_c',
'label' => 'LBL_RQ_PROCEDURE_CODES',
),
),
3 =>
array (
0 =>
array (
'name' => 'rq_rand_value_c',
'label' => 'LBL_RQ_RAND_VALUE',
),
1 =>
array (
'name' => 'rq_medical_scheme_c',
'label' => 'LBL_RQ_MEDICAL_SCHEME',
),
),
),
'lbl_detailview_panel12' =>
array (
0 =>
array (
0 =>
array (
'name' => 'number_of_invoices_c',
'label' => 'LBL_NUMBER_OF_INVOICES',
),
1 =>
array (
'name' => 'patients_loaded_c',
'label' => 'LBL_PATIENTS_LOADED',
),
),
1 =>
array (
0 =>
array (
'name' => 'completed_invoices_c',
'label' => 'LBL_COMPLETED_INVOICES',
),
1 =>
array (
'name' => 'out_inv_c',
'label' => 'LBL_OUT_INV_C',
),
),
2 =>
array (
0 =>
array (
'name' => 'oldest_invoice_date_c',
'label' => 'LBL_OLDEST_INVOICE_DATE',
),
1 => '',
),
3 =>
array (
0 =>
array (
'name' => 'kam_notes_c',
'studio' => 'visible',
'label' => 'LBL_KAM_NOTES',
),
1 =>
array (
'name' => 'inv_ref_c',
'studio' => 'visible',
'label' => 'LBL_INV_REF_C',
),
),
),
'lbl_detailview_panel13' =>
array (
0 =>
array (
0 =>
array (
'name' => 'title_c',
'studio' => 'visible',
'label' => 'LBL_TITLE',
),
1 =>
array (
'name' => 'initials_c',
'label' => 'LBL_INITIALS',
),
),
1 =>
array (
0 =>
array (
'name' => 'patient_first_name_c',
'label' => 'LBL_PATIENT_FIRST_NAME',
),
1 =>
array (
'name' => 'patient_last_name_c',
'label' => 'LBL_PATIENT_LAST_NAME',
),
),
2 =>
array (
0 =>
array (
'name' => 'patient_id_c',
'label' => 'LBL_PATIENT_ID',
),
1 =>
array (
'name' => 'pat_contact_no_c',
'label' => 'LBL_PAT_CONTACT_NO',
),
),
3 =>
array (
0 =>
array (
'name' => 'pat_email_c',
'label' => 'LBL_PAT_EMAIL',
),
1 =>
array (
'name' => 'jjwg_maps_address_c',
'label' => 'LBL_JJWG_MAPS_ADDRESS',
),
),
4 =>
array (
0 =>
array (
'name' => 'pat_med_details_c',
'label' => 'LBL_PAT_MED_DETAILS',
),
1 =>
array (
'name' => 'pat_med_no_c',
'label' => 'LBL_PAT_MED_NO',
),
),
),
'lbl_detailview_panel14' =>
array (
0 =>
array (
0 =>
array (
'name' => 'dos_c',
'label' => 'LBL_DOS',
),
1 =>
array (
'name' => 'icd10_c',
'label' => 'LBL_ ICD10',
),
),
1 =>
array (
0 =>
array (
'name' => 'procedures_c',
'label' => 'LBL_ PROCEDURES',
),
1 => '',
),
2 =>
array (
0 =>
array (
'name' => 'additional_notes_c',
'studio' => 'visible',
'label' => 'LBL_ADDITIONAL_NOTES',
),
1 => '',
),
),
'lbl_editview_panel10' =>
array (
0 =>
array (
0 =>
array (
'name' => 'monitor_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR',
),
1 =>
array (
'name' => 'monitor_2_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR_2',
),
),
1 =>
array (
0 =>
array (
'name' => 'monitor_3_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR_3',
),
1 =>
array (
'name' => 'monitor_4_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR_4',
),
),
2 =>
array (
0 =>
array (
'name' => 'monitor_5_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR_5',
),
1 =>
array (
'name' => 'monitor_6_c',
'studio' => 'visible',
'label' => 'LBL_MONITOR_6',
),
),
),
'lbl_editview_panel4' =>
array (
0 =>
array (
0 =>
array (
'name' => 'bank_name_c',
'label' => 'LBL_BANK_NAME',
),
1 =>
array (
'name' => 'contract_percentage_c',
'studio' => 'visible',
'label' => 'LBL_CONTRACT_PERCENTAGE',
),
),
1 =>
array (
0 =>
array (
'name' => 'bank_details_registered_c',
'studio' => 'visible',
'label' => 'LBL_BANK_DETAILS_REGISTERED',
),
1 =>
array (
'name' => 'special_notes_c',
'label' => 'LBL_SPECIAL_NOTES',
),
),
2 =>
array (
0 =>
array (
'name' => 'setup_form_with_dr_c',
'studio' => 'visible',
'label' => 'LBL_SETUP_FORM_WITH_DR',
),
1 =>
array (
'name' => 'accept_wca_c',
'studio' => 'visible',
'label' => 'LBL_ACCEPT_WCA',
),
),
3 =>
array (
0 =>
array (
'name' => 'nr_of_add_users_c',
'studio' => 'visible',
'label' => 'LBL_NR_OF_ADD_USERS',
),
1 =>
array (
'name' => 'old_debt_c',
'studio' => 'visible',
'label' => 'LBL_OLD_DEBT',
),
),
4 =>
array (
0 =>
array (
'name' => 'paying_monthly_system_fee_c',
'studio' => 'visible',
'label' => 'LBL_PAYING_MONTHLY_SYSTEM_FEE',
),
1 =>
array (
'name' => 'client_expectations_c',
'label' => 'LBL_CLIENT_EXPECTATIONS',
),
),
5 =>
array (
0 =>
array (
'name' => 'vat_registered_c',
'studio' => 'visible',
'label' => 'LBL_VAT_REGISTERED',
),
1 =>
array (
'name' => 'requested_start_date_c',
'label' => 'LBL_REQUESTED_START_DATE',
),
),
6 =>
array (
0 =>
array (
'name' => 'training_site_client_tr_c',
'studio' => 'visible',
'label' => 'LBL_TRAINING_SITE_CLIENT_TR',
),
1 =>
array (
'name' => 'monthly_turnover_c',
'label' => 'LBL_MONTHLY_TURNOVER',
),
),
),
'lbl_editview_panel9' =>
array (
0 =>
array (
0 =>
array (
'name' => 'sales_sent_c',
'studio' => 'visible',
'label' => 'LBL_SALES_SENT',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'cs_received_c',
'studio' => 'visible',
'label' => 'LBL_CS_RECEIVED',
),
1 => '',
),
2 =>
array (
0 =>
array (
'name' => 'sent_by_c',
'label' => 'LBL_SENT_BY',
),
1 => '',
),
),
'lbl_editview_panel5' =>
array (
0 =>
array (
0 =>
array (
'name' => 'alpha_test_louise_c',
'studio' => 'visible',
'label' => 'LBL_ALPHA_TEST_LOUISE',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'beta_test_cs_c',
'studio' => 'visible',
'label' => 'LBL_BETA_TEST_CS',
),
1 => '',
),
),
'lbl_editview_panel6' =>
array (
0 =>
array (
0 =>
array (
'name' => 'goodxweb_alpha_test_louise_c',
'studio' => 'visible',
'label' => 'LBL_GOODXWEB_ALPHA_TEST_LOUISE',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'goodxweb_beta_test_louise_c',
'studio' => 'visible',
'label' => 'LBL_GOODXWEB_BETA_TEST_LOUISE',
),
1 => '',
),
),
'lbl_editview_panel11' =>
array (
0 =>
array (
0 =>
array (
'name' => 'icu_checklist_c',
'studio' => 'visible',
'label' => 'LBL_ICU_CHECKLIST',
),
),
1 =>
array (
0 =>
array (
'name' => 'medical_aids_checked_c',
'studio' => 'visible',
'label' => 'LBL_MEDICAL_AIDS_CHECKED',
),
),
2 =>
array (
0 =>
array (
'name' => 'icu_discharge_procedure_c',
'studio' => 'visible',
'label' => 'LBL_ICU_DISCHARGE_PROCEDURE',
),
),
3 =>
array (
0 =>
array (
'name' => 'handed_over_date_c',
'label' => 'LBL_HANDED_OVER_DATE',
),
1 => '',
),
),
'lbl_editview_panel1' =>
array (
0 =>
array (
0 =>
array (
'name' => 'training_date_c',
'label' => 'LBL_TRAINING_DATE',
),
1 =>
array (
'name' => 'training_site_c',
'label' => 'LBL_TRAINING_SITE',
),
),
1 =>
array (
0 =>
array (
'name' => 'food_beverages_c',
'label' => 'LBL_FOOD_BEVERAGES',
),
1 =>
array (
'name' => 'accommodation_c',
'label' => 'LBL_ACCOMMODATION',
),
),
2 =>
array (
0 =>
array (
'name' => 'travel_cost_c',
'label' => 'LBL_TRAVEL_COST',
),
1 => '',
),
),
'lbl_editview_panel2' =>
array (
0 =>
array (
0 =>
array (
'name' => 'billing_type_c',
'studio' => 'visible',
'label' => 'LBL_BILLING_TYPE',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'billing_rate_c',
'label' => 'LBL_BILLING_RATE',
),
1 =>
array (
'name' => 'billable_time_c',
'label' => 'LBL_BILLABLE_TIME',
),
),
2 =>
array (
0 =>
array (
'name' => 'case_fee_c',
'label' => 'LBL_CASE_FEE',
),
1 => '',
),
),
'lbl_editview_panel7' =>
array (
0 =>
array (
0 =>
array (
'name' => 'start_date_c',
'label' => 'LBL_START_DATE',
),
1 =>
array (
'name' => 'goodx_training_cloud_usernam_c',
'studio' => 'visible',
'label' => 'LBL_GOODX_TRAINING_CLOUD_USERNAM',
),
),
1 =>
array (
0 =>
array (
'name' => 'job_tile_c',
'label' => 'LBL_JOB_TILE',
),
1 =>
array (
'name' => 'accounts_training_c',
'studio' => 'visible',
'label' => 'LBL_ACCOUNTS_TRAINING',
),
),
2 =>
array (
0 =>
array (
'name' => 'department_c',
'label' => 'LBL_DEPARTMENT',
),
1 =>
array (
'name' => 'billing_training_c',
'studio' => 'visible',
'label' => 'LBL_BILLING_TRAINING',
),
),
3 =>
array (
0 =>
array (
'name' => 'office_location_c',
'studio' => 'visible',
'label' => 'LBL_OFFICE_LOCATION',
),
1 =>
array (
'name' => 'billing_assessment_date_c',
'label' => 'LBL_BILLING_ASSESSMENT_DATE',
),
),
4 =>
array (
0 =>
array (
'name' => 'induction_date_c',
'label' => 'LBL_INDUCTION_DATE',
),
1 =>
array (
'name' => 'billing_training_percentage_c',
'label' => 'LBL_BILLING_TRAINING_PERCENTAGE',
),
),
5 =>
array (
0 =>
array (
'name' => 'induction_c',
'studio' => 'visible',
'label' => 'LBL_INDUCTION',
),
1 =>
array (
'name' => 'sales_training_c',
'studio' => 'visible',
'label' => 'LBL_SALES_TRAINING',
),
),
6 =>
array (
0 =>
array (
'name' => 'introduction_c',
'studio' => 'visible',
'label' => 'LBL_INTRODUCTION',
),
1 =>
array (
'name' => 'date_from_c',
'label' => 'LBL_DATE_FROM',
),
),
7 =>
array (
0 =>
array (
'name' => 'business_communication_c',
'studio' => 'visible',
'label' => 'LBL_BUSINESS_COMMUNICATION',
),
1 =>
array (
'name' => 'date_to_c',
'label' => 'LBL_DATE_TO',
),
),
8 =>
array (
0 =>
array (
'name' => 'crm_training_c',
'studio' => 'visible',
'label' => 'LBL_CRM_TRAINING',
),
1 =>
array (
'name' => 'level_one_training_date_c',
'label' => 'LBL_LEVEL_ONE_TRAINING_DATE',
),
),
9 =>
array (
0 => '',
1 =>
array (
'name' => 'level_one_completed_c',
'studio' => 'visible',
'label' => 'LBL_LEVEL_ONE_COMPLETED',
),
),
10 =>
array (
0 => '',
1 =>
array (
'name' => 'level_two_training_date_c',
'label' => 'LBL_LEVEL_TWO_TRAINING_DATE',
),
),
11 =>
array (
0 => '',
1 =>
array (
'name' => 'level_two_training_completed_c',
'studio' => 'visible',
'label' => 'LBL_LEVEL_TWO_TRAINING_COMPLETED',
),
),
12 =>
array (
0 => '',
1 =>
array (
'name' => 'level_three_training_date_c',
'label' => 'LBL_LEVEL_THREE_TRAINING_DATE',
),
),
13 =>
array (
0 => '',
1 =>
array (
'name' => 'level_three_training_complet_c',
'studio' => 'visible',
'label' => 'LBL_LEVEL_THREE_TRAINING_COMPLET',
),
),
14 =>
array (
0 => '',
1 =>
array (
'name' => 'accounts_assess_one_c',
'label' => 'LBL_ACCOUNTS_ASSESS_ONE',
),
),
15 =>
array (
0 => '',
1 =>
array (
'name' => 'accounts_assessment_one_per_c',
'label' => 'LBL_ACCOUNTS_ASSESSMENT_ONE_PER',
),
),
16 =>
array (
0 => '',
1 =>
array (
'name' => 'accounts_assess_two_c',
'label' => 'LBL_ACCOUNTS_ASSESS_TWO',
),
),
17 =>
array (
0 => '',
1 =>
array (
'name' => 'accounts_assess_two_per_c',
'label' => 'LBL_ACCOUNTS_ASSESS_TWO_PER',
),
),
18 =>
array (
0 => '',
1 =>
array (
'name' => 'level_four_assessment_date_c',
'label' => 'LBL_LEVEL_FOUR_ASSESSMENT_DATE',
),
),
19 =>
array (
0 => '',
1 =>
array (
'name' => 'level_four_training_passed_c',
'studio' => 'visible',
'label' => 'LBL_LEVEL_FOUR_TRAINING_PASSED',
),
),
20 =>
array (
0 => '',
1 =>
array (
'name' => 'level_four_theory_per_c',
'label' => 'LBL_LEVEL_FOUR_THEORY_PER',
),
),
21 =>
array (
0 => '',
1 =>
array (
'name' => 'level_four_practical_passed_c',
'studio' => 'visible',
'label' => 'LBL_LEVEL_FOUR_PRACTICAL_PASSED',
),
),
22 =>
array (
0 => '',
1 =>
array (
'name' => 'level_four_practical_per_c',
'label' => 'LBL_LEVEL_FOUR_PRACTICAL_PER',
),
),
),
'lbl_editview_panel8' =>
array (
0 =>
array (
0 =>
array (
'name' => 'goodx_louise_c',
'studio' => 'visible',
'label' => 'LBL_GOODX_LOUISE',
),
1 => '',
),
1 =>
array (
0 =>
array (
'name' => 'it_c',
'studio' => 'visible',
'label' => 'LBL_IT',
),
1 => '',
),
),
),
),
);
;
?>
If I copy /SuiteCRM/SuiteCRM-7.11.13/modules/Cases/metadata/detailviewdefs.php to /SuiteCRM/SuiteCRM-7.11.13/custom/modules/Cases/metadata/detailviewdefs.php then it works
how can I merge code without loosing Costum fields
Or could someone point out what needs to change in the code