Case History subpanel won't sort by Due Date

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1

I cannot sort the History sub-panel for Cases by Due Date.

If I click the column title it changes the highlighted arrow icon back and forth to show it is sorting acs or desc, but the data doesn’t change order, it’s seemingly random (I’m guessing that it’s the order it’s in the database).

If I do the same thing (with the same history entries) on a Contact page it works fine, and the other date columns sort correctly in the Case History.

I had the issue in 7.10.4, and just upgraded to 7.10.6 (Sugar Version 6.5.25 (Build 344)), and it’s still happening.
I’m running on Apache on Ubuntu server 18.04 64bit.
I get the same results with each of the following browsers running on Ubuntu 17.10 64bit:

  • Vivaldi 1.15.1147.42 (Stable channel) (64-bit)
  • Firefox 60.0.1 (64bit)
  • Chrome Version 67.0.3396.79 (Official Build) (64-bit)

Am I missing something or is this a bug?

2

Hi. You can try it on the live demo to see it is a problem just with your system:

suitecrm.com/demo

If it also happens there, please open an issue on Github with this.

https://github.com/salesagility/SuiteCRM/issues

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3

It does happen in the demo as well, so submitted the following issue report:

https://github.com/salesagility/SuiteCRM/issues/6040

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