Captcha invisible

Due to the fact that I lost my password.

When I click on password forgotten, I can not see the captcha. He is not visible.

and when I click on “get another CAPTCHA”, nothing happens.
It’s the same for “Switching to Sound Mode” and “Switching to Picture Mode”

It’s as if the javascript links were obsolete or I do not know.

Whereas before it worked …

Suite CRM version : 7.9.12

Thank you in advance for your help

If you open the SuiteCRM in an Incognito Mode, (Press Ctrl+Shift+N while in chrome browser) and open the Console (F12), Do you see any errors in the Login/forgot page?

Is the suitecrm instance on a local system? if yes make sure the PC has an active internet connection.

Thank you for your reply.

I have these error messages :

index.php?module=Users&action=Login:1 Mixed Content: The page at ‘’ was loaded over HTTPS, but requested an insecure script ‘’. This request has been blocked; the content must be served over HTTPS.

[DOM] Found 2 elements with non-unique id #form: (More info:

Uncaught ReferenceError: Recaptcha is not defined
at initCaptcha (index.php?module=Users&action=Login:77)

Uncaught TypeError: Cannot set property ‘src’ of null
at toggleDisplay (login.js?v=mtBs-NlUjSquKfu08rlf-A:44)
at HTMLDivElement.onclick (index.php?module=Users&action=Login:169)

No it is not in local system.

If you want to consult the site it is :

I’m using this version :

SuiteCRM Version 7.9.12
Sugar Version 6.5.25 (version de construction 344)