Due to the fact that I lost my password.
When I click on password forgotten, I can not see the captcha. He is not visible.
and when I click on “get another CAPTCHA”, nothing happens.
It’s the same for “Switching to Sound Mode” and “Switching to Picture Mode”
Whereas before it worked …
Suite CRM version : 7.9.12
Thank you in advance for your help
If you open the SuiteCRM in an Incognito Mode, (Press Ctrl+Shift+N while in chrome browser) and open the Console (F12), Do you see any errors in the Login/forgot page?
Is the suitecrm instance on a local system? if yes make sure the PC has an active internet connection.
Thank you for your reply.
I have these error messages :
index.php?module=Users&action=Login:1 Mixed Content: The page at ‘https://www.loyco.ch/sugarcrm/index.php?module=Users&action=Login’ was loaded over HTTPS, but requested an insecure script ‘http://www.google.com/recaptcha/api/js/recaptcha_ajax.js’. This request has been blocked; the content must be served over HTTPS.
[DOM] Found 2 elements with non-unique id #form: (More info: https://goo.gl/9p2vKq)
Uncaught ReferenceError: Recaptcha is not defined
at initCaptcha (index.php?module=Users&action=Login:77)
Uncaught TypeError: Cannot set property ‘src’ of null
at toggleDisplay (login.js?v=mtBs-NlUjSquKfu08rlf-A:44)
at HTMLDivElement.onclick (index.php?module=Users&action=Login:169)
No it is not in local system.
If you want to consult the site it is : www.loyco.ch/sugarcrm
I’m using this version :
SuiteCRM Version 7.9.12
Sugar Version 6.5.25 (version de construction 344)