Can't update records in 7.1.3

📦 Install & Upgrade Help
1

Upgraded a while back from SugarCRM to SuiteCRM 7.1.1 which was current at the time I changed. Upgrade went perfectly and it is worked flawlessly. When 7.1.2 came out I found that when I update the status of my cases as an example I just get a blank page returned. This same thing is happening with 7.1.3 as I just tested. I believe some database tables changed and they are not properly changing for me. Just wanted to see what might be the simplest way to get my data into a working 7.1.3 version. I read a post where someone manually adjusted the database. This didn’t work for me.

Thanks!

2

Hi there,

What is your server/php/mysql set up? We will be able to recommend permissions to set, as this may be the root of the issue. Are there any errors in your sugarcrm.log?

Thanks,

Will.