Can't switch back to Suite theme

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1

I tried the new SuiteCRM theme and wanted to go back to Sugar classic. Now I can’t switch back to the Suite theme.

There’s also some odd and superfluous entries in the theme boxes as per the attachment.

Any ideas?

2

Hi there,

What is your Server/MySQL/PHP setup? What are your permissions set to? What version of SuiteCRM are you running?

Thanks,

Will.

3

Shared hosting with the following versions

Apache version 2.2.22
PHP version 5.3.10
MySQL version 5.1.73-cll

When I run chmod -R 777 I get some permission errors, likely due to the permission caching engine as discussed here. I can paste the output from the terminal if that helps?

Latest SuiteCRM on a development version. Upgraded from the latest version of sugar that originally began life around 5.5 or so…

Does this help?

4

Hi there,

Can you navigate to Admin -> Repair and run a Quick Repair & Rebuild? Can you also clear your cache and then try again.

Thanks,

Will.

5

Hi Will, no joy I’m afraid… latest FF on Ubuntu 12.04

6

Hi Will, this may be related and it’s a permissions thing.

I ran the command below in the terminal via the prompt for cron settings

cd /sugardev; php -f cron.php

And got the following errors…

PHP Warning:  file_get_contents(cache/themes/Sugar5/pathCache.php): failed to open stream: Permission denied in /sugardev/include/SugarTheme/SugarTheme.php on line 296

Warning: file_get_contents(cache/themes/Sugar5/pathCache.php): failed to open stream: Permission denied in /sugardev/include/SugarTheme/SugarTheme.php on line 296
PHP Fatal error:  sugar_file_put_contents_atomic() : fatal rename failure '/tmp/tempirqjgj' -> 'cache/modules/Employees/Employeevardefs.php' in /sugardev/include/utils/sugar_file_utils.php on line 187

Fatal error: sugar_file_put_contents_atomic() : fatal rename failure '/tmp/tempirqjgj' -> 'cache/modules/Employees/Employeevardefs.php' in /sugardev/include/utils/sugar_file_utils.php on line 187
7

Hi there,

Please set the following recommended permissions on your instance:

sudo chown -R www-data:www-data .

sudo chmod -R 755 .

sudo chmod -R 775 cache custom modules themes data upload config_override.php

Thanks,

Will.

8

Thank you Will…

One question, I’m assuming I need to run these on the root suite directory and recursively into all the other files and folders within it.

Have I got this right?

9

Hi Bruce,

Yep! Run it in the root directory of SuiteCRM.