Can't Send Emails Through Suite CRM

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#1

Hello,

I am trying to send emails through Suite CRM and receive this error message:

Error:SMTP Error: Data not accepted. SMTP server error: 5.7.60 SMTP; Client does not have permissions to send as this sender
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Can anyone help me with this? We use Outlook 365 Exchange and added the correct SMTP info but still won’t send.

Thanks!

V

#2

This is related to exchange rather than Suite. Due to the way exchange is you have to allow access for suite to send from the exchange server etc
The below might be able to give you better direction on how to resolve this
https://support.desk.com/customer/portal/articles/1104707-client-does-not-have-permissions-to-send-as-this-sender-error