Can't Import Products Stuck upload

💬 General Discussion
1

I’m trying to import products from a CSV file and it’s getting stuck at 9%

It never moves beyond that and i have to close the session and clear the session cookies to be able to get back into SuiteCRM.

My php.ini has the following values:

memory_limit = 128M
post_max_size = 132M
upload_max_filesize = 132M
max_execution_time = 300
error_reporting=E_ALL & ~E_DEPRECATED & ~E_STRICT

The config.php in suitecrm is set to:

‘upload_dir’ => ‘upload/’,
‘upload_maxsize’ => 30000000,
‘use_common_ml_dir’ => false,
‘use_real_names’ => true,
‘vcal_time’ => ‘2’,
‘verify_client_ip’ => true,

2

I’ve cut down my 50,000+ product CSV file into 6 smaller files of 10,000 products each. It now allows me to get to the product import field mapping. I select my fields and I hit next…then it just goes to a blank screen.

3

Hi Sheilds,

Do you have any errors in the /sugarcrm.log or php.log/apache error log.

Thanks
Lewis