Dear Suite CRM Forum,
I am trying to install a Suite CRM instance on my web hosting package, which is managed by a company called Host4Geeks (Host4Geeks.com).
I succeeded in installing both Vtiger and Suite through Softacuious but neither will accept my SMTP server.
The credentials are definitely correct and I have successfully installed a SuiteCRM on my localhost so to me it seems as if it must be a server-side issue.
When I try to add the SMTP, I receive the PHP mailer issue:
“An email error occurred:SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting”
My host is unable to help. Is there something I could try on my own. It’s no VPS or dedicated hosting so I don’t have SSH/root access.