Can't create reports CRM V8

💬 General Discussion
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21

I personally ran a report with your settings on my install and it works perfectly. (minus the accounts relations as I don’t have that relationship in mine).

So if its not working for you there has to be an error generated. What’s in your PHP logs?

It also might be helpful to give us some more info about your install. What PHP version are you on? What are PHP settings in regard to max execution time, php memory limit, etc. Also does the user running the report have permission to access the records you are reporting on? These are just some other things I can think of.

22

How can i find that information in the crm as i dont have access to the server side of things and the guys are not seeing any errors

23

You can first check in the sutiecrm log in admin. Secondly, there should be a PHP log on your server. Someone with server access will have to check it and also check the PHP variables and if they are sufficient. You have at this point just a basic query of tasks so it should (and does on my install) work. I don’t think its an issue with your report setup at this point. There is a deeper problem if its not working.