Can't Create Portal User, Either

SuiteCRM Forum - English Language Advanced OpenSales, Workflow, Portal support
1

Hello,

I have an AWS linux box running PHP 5.5.29
I installed the “Joomla Portal 1.1.1 for Joomla 3.x” on a fresh Joomla 3.4.4 install and went to components->advanced openportal and entered the URL of the SuiteCRM site. Clearly I can’t enter the username and password yet.
In Suite CRM I went to admin-> AOP settings and checked “Enable AOP” and “Enable External Portal:” and the root url of the Joomla Install
I then went to Sales->Contacts and created a contact First name: portal, last name-> User with my email address as the primary email address.
It created fine. I then went to the edit menu and selected “create portal user” and after a second or so, I get the red error message “Failed to create portal user”
The only thing in the log file is the “PHP Notice: Trying to get property of non-object in … /custom/modules/Contacts/createPortalUser.php on line 41…”

I remember doing this years ago during the brief time the portal stuff was still in SugarCE before it got dropped. Please help. Thanks,

Brent Laminack

2

why not, this is your issue, you need a to enter username and password for it to access the crm via the api

3

Aaaah, the light dawns! The username/password in Joomla is for who the case is assigned to, not the client who initiated the case. Gotcha! It all works now. Thanks for the help!