Hi can anyone help me out? I’m not able to send invoices by mail using email invoice anymore in suitecrm 7.9.7 after upgrade.
Does anyone know how to fix this? for us this is a major issue!
thanks in advance!
Mirko
Does the rest of your email setup work correctly?
What errors do you see in your logs?
Managed to let the mail work and sending a pdf works too but sending the invoice as a mail does not. Wherry do I find the log to get the Information you requested? Thanks in Advance mirko
I can’t find anything in the log unfortunately…
normally it would paste the pdf template in the mail… now nothing … but it doesn’t notice in the log?
What could possibly be wrong? It worked all fine before upgrade!
Can anyone help me?
Still not resolved this problem and I really need a solution, is there a way I can regenerate the mail invoice function in suitecrm 7.9.7 by myself? any work around?
thanks in advance!
Mirko
What sort of arrangements did you make to go back on the upgrade? Backups, VM snapshot? Or nothing?
It’s quite risky to upgrade SuiteCRM without a way to fall back to the previous situation…
I’ve set a daily and weekly backup but when I wanted to roll back because of the malfunctions it didn’t work, now I’ve this problem and it seems like there are no options to rollback, the system has no other bugs for me at this moment exept the fact that it does not send invoices or quotes in the mail but only as attachments. Question now is how to fix this, I don’t mind sending the pdf as an attachment but really need the option to send the invoice as a mail. There must be a way to fix the function, I hope someone can help me with it.
Backups need to be actionable. For this, their recovery needs to be tested occasionally. Working within Virtual Machines really facilitates things.
You need to search GitHub to see if this is already open as an Issue there. If it’s not, then
- Try to reproduce it on the online demo, if possible
- Open the Issue
Good luck.