This really looks bad ? I thought this looked like a good CRM to test out, but heh’ I mean, I can’t even login after a fresh install, i tried re-installing without sample data, same problem, I’m not seeing anything in the error log ?
It simple just DOES NOT WORK, oh well , waste of time ! I guess ? I saw a few others posting about this issue, with NO SOLUTION and no one replying to help t hem out ?
You create the admin account when you originally set up the instance. The username will default to admin and you should have entered the password during the install. Are you using the correct credentials? (sample data wont affect it)
If you entered a valid email aswell, you can send a forgot password if you cannot remember.
There is a user table in the database where you can see if the account as been created.
Same issue here. I did follow the installation guide PRECISELY. Working in IT, I understand how important and overlooked that is.
I can see the first admin user was created in phpMyAdmin, but I’m unable to login or password reset. I’ve got the correct username and password (50 char generated with symbols). When I do a password reset, Nothing happens despite correct username and email address entered.
Not sure how to proceed. I’m a network/systems guy and a cut and paste codie. Messing about in databases would be new territory but not too daunting.
Please advise and feel free to be as technical as possible.
Quite often it’s just permissions if on linux chmod 755 the install directory. Or be a bit blunt and chmod 777 everything, also chown and chgrp to the appropriate web groups shouldn’t really be needed after the blunt 755 or 777 and that should help you.
wasn’t aware of those log files , i’ll give a look see, and see if im seeing anything, i checked the server logs and the php error logs but there wasn’t anything there … but i didnt check the suitecrm logs’
Thanks to all that replied. I’ve tried the suggestions and determined that my issues are due to my shared hosting account. I’ve looked into VPS, Amazon EC2, and I’ve elected to go old school, and run a xen server in house behind a pfsense appliance. I’m certain this will resolve all the issues and give me complete access to any files and logs required to get things going and maintained properly.