After running installation I have got message that I have to use newer PHP version and fix permissions (step 3 or sth). Have changed it to 5.3 in cPanel and changed permissions to 766 on required folders (and subfolders). After pressing re-check I have got white screen (only footer links visible). Restarted installation stops at step 2 (licence agreement). Clicking next have no effect.
Have tried to run installation on Opera Mobile and I have got:
"PHP Sessions Configuration Error (…) misconfiguration is that the ‘session.save_path’ directive is not pointing to a valid directory.
Please correct your PHP configuration in the php.inin file located here below
I have no access to that file from FTP side.
Any ideas where to check or change to make it running?
PHP Sessions Configuration Error now disappeared on Opera mobile and it works same as on regular desktop - cannot go past step 2.
After changing folder settings to 777 it went all ok until installation. Now I am suspended at: “Creating SuiteCRM application tables, audit tables and relationship metadata”
Accessing my crm redirects me to check suitecrm.log - below its contents.
Thu Jul 16 15:37:05 2015 [-none-][FATAL] Query Failed: SELECT id FROM outbound_email WHERE type = 'system': MySQL error 1146: Table 'zona71_crm.outbound_email' doesn't exist
Thu Jul 16 15:37:05 2015 [-none-][FATAL] Query Failed: INSERT INTO outbound_email (id,name,type,user_id,mail_sendtype,mail_smtptype,mail_smtpserver,mail_smtpport,mail_smtpuser,mail_smtppass,mail_smtpauth_req,mail_smtpssl) VALUES ('77e4c613-bff4-e6af-6a3c-55a7b3a66962','system','system','1','SMTP','other','',25,'','',1,0): MySQL error 1146: Table 'zona71_crm.outbound_email' doesn't exist
What I have managed so far:
- If I provide admin user and set up database user same as admin I can run installation up to that moment:
2015-07-18 10:31:39...creating Relationship Meta for AM_ProjectTemplates
Then it just stops.
- If I try to create or provide separate database user installer returns:
2015-07-18 10:23:08...Outputting HTML for System check
2015-07-18 10:23:08...No Errors were found *************
2015-07-18 10:23:11...installerHook: Could not find custom/install/install_hooks.php
2015-07-18 10:23:13...installerHook: Could not find custom/install/install_hooks.php
2015-07-18 10:23:15...installerHook: Could not find custom/install/install_hooks.php
2015-07-18 10:23:41...Begin DB Check Process *************
2015-07-18 10:23:41...testing with mysql:mysqli
2015-07-18 10:23:41...ERROR:: The passwords provided for the SuiteCRM database user do not match. Please re-enter the same passwords in the password fields.
2015-07-18 10:23:41...Basic form info is INVALID, exit Process.
2015-07-18 10:23:41...FATAL:: errors have been detected! User will not be allowed to continue. Errors are as follow:
2015-07-18 10:23:41..... The passwords provided for the SuiteCRM database user do not match. Please re-enter the same passwords in the password fields.