Cannot get API V8 to work

I have followed steps in the official suitecrm doc ( and able to generate auth token using
However, when I use this token for v8 endpoint, for eg
GET {{host}}/Api/V8/module/Accounts
I get 500 Internal Server Error
I cannot see more info in suitecrm.log regarding the issue
Has anyone figured out how to use these endpoints.
I have followed this thread: but haven’t solved it yet.
FYI: I am using Bitnami’s AWS stack for suitecrm
SuiteCRM version 7.11.10

Hi @kms97,

Welcome to the Community! :tada:

This is the second time we’ve had a forum post with this kinda issue raised recently so i’m concerned this maybe one of two things;

  1. Lack of or inaccurate documentation
  2. Core issue as the result of a recent change

Could you please try the debugging steps we walked thought on that ticket you referenced and let me know the results.


--------- DEPRECATED --------

RewriteRule ^api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^api/(.*?)$ lib/API/public/index.php/$1 [L]
# -----------------------------

RewriteRule ^Api/(.*)$ - [env=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteRule ^Api/access_token$ Api/index.php/access_token [L]
RewriteRule ^Api/V8/(.*?)$ Api/index.php/V8/$1 [L]

I was trying to use this api six months ago. Gave up back then because I was stuck on similar issue. Used v4_1 instead which is reliable (even though deprecated). Was thinking to give V8 another go, since SuiteCRM has gone through a number of releases since then.

Hey @Mac-Rae, if you got it working on your instance, could you provide your setup steps please.
It might help us to link missing info from the official doc.